Server-Brookline

Barcelona Wine Bar; Brookline (MA); On-site; USD 30,000 - 40,000; Full time

Job summary

A local dining establishment in Brookline, MA, is seeking a dedicated Server to provide exceptional service and ensure guests have a memorable dining experience. Responsibilities include taking orders, offering menu recommendations, and maintaining tables. Candidates should have strong attention to detail, a customer-first attitude, and the ability to thrive in a fast-paced environment. Previous restaurant experience is not required, and completion of TIPs Certification is needed for the role.

Qualifications

• Must be able to stand on your feet for the entirety of a scheduled shift.
• Have strong customer-service skills with an ‘above and beyond’ attitude.
• Must be able to work quickly in a confined area.

Responsibilities

• Direct guests to their seats and present the menu.
• Present recommendations, including wine pairings.
• Work with the back server to ensure all guest needs are met.
• Process payments and check identification.
• Check with guests regularly to ensure satisfaction.
• Assist host with greeting and seating guests.

Skills

Solid knowledge of the menu and culture of the restaurant

Basic English reading and communication skills

Strong attention to detail

Understanding of Micros POS system

Identification and prioritization of tasks

Avid team player

Education

High school diploma or equivalent

TIPs Certification for MA

ABC Certification for TN Market

Job description

Description

The Server is responsible for providing exceptional service, taking orders, and delivering food to restaurant guests. Servers are expected to answer questions regarding the menu, and they work closely with other wait staff and kitchen staff to ensure that the shift is running smoothly. Servers offer suggestions and recommendations to guests, making for a unique and enjoyable dining experience. Servers never say no to guests, and are expected to go above and beyond for all guests.

Responsibilities

• Direct guests to their seats and present the menu
• Present the guest with recommendations, including wine pairings
• Work with the back server to ensure all of the guest's needs are met
• Ring in all orders into Micros and process payments
• Check identification to ensure that guests meet minimum age requirements for consumption of alcoholic beverages
• Maintain tables through pre-bussing, marking and clearing with correct procedure
• Check with guests regularly to ensure that they are enjoying their meals and take action to correct any problems
• Attend to every need of the guest
• Reset tables with plates, napkins, glasses and silverware prior to service/seating
• Set up food stations to prepare for the next shift or for large parties
• Assist host by answering phones to take call-aheads or to-go orders, and by greeting, seating, and thanking guests
• Work diligently in order to achieve outstanding service quality
• Adapt to a fast-paced work environment

Skills

• Solid knowledge of the menu and culture of the restaurant
• Basic English reading and communication skills
• Strong attention to detail
• Understanding of Micros POS system-entering orders, processing payments
• Identification and prioritization of tasks to maintain tables
• Avid team player

Working Conditions

• Be able to stand on your feet for the entirety of a scheduled shift
• Have strong customer-service skills with an “above and beyond” attitude
• Must be able to work quickly in a confined area and stand for extended periods of time

Education/Experience

• High school diploma or equivalent is required
• Willingness to learn a new craft and acclimate to a fun culture
• Prior restaurant experience is not required
• TIPs Certification- CT/NY/MA/VA/FL Markets
• ABC Certification- TN Market