Server/Cashier/Bartender PT (Blue Oak) - Dual

Table Mountain Casino Inc.; Idaho; On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Bartender to join their vibrant team. This role involves providing exceptional service by taking orders, preparing beverages, and ensuring a friendly atmosphere for guests. The ideal candidate will have a strong background in bartending and food service, with the ability to create memorable experiences for patrons. You'll be responsible for maintaining cleanliness, adhering to safety standards, and managing transactions efficiently. If you're passionate about hospitality and enjoy working in a dynamic environment, this opportunity is perfect for you!

Qualifications

• Minimum of two years in food and beverage or hospitality industry required.
• One year of bartending experience required unless waived.

Responsibilities

• Responsible for obtaining guest orders and serving food and drinks.
• Maintains cleanliness and organization of the work area.
• Ensures responsible alcohol service and checks customer IDs.

Skills

Interpersonal Communication

Guest Service

Attention to Detail

Problem-Solving

Knowledge of Bartending

Knowledge of Restaurant Operations

Basic Math and Arithmetic

Ability to Create a Friendly Atmosphere

Education

High School Diploma or GED

Tools

Point of Sale (POS) System

Job description

Position Summary:

Under general direction from the Restaurant Services Supervisor, responsible for obtaining guest orders, executing responsible service of alcoholic beverages, delivering food, drinks, and merchandise to guests while serving them in an efficient and pleasant manner. Accurately execute guest transactions, entering orders, tabulating bills, and receiving guest payment.

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

Essential Duties & Responsibilities:

• Promotes positive customer relations, greets customers and creates a friendly atmosphere.
• Promotes and documents orders for drinks, reciting selection of all call and premium brands as requested by memory; takes orders from customers in a prompt and friendly manner.
• Inspects menus and special cards daily to ensure they are presented to the guest.
• Prepares all food and/or beverage items using prep sheets and standard ingredient recipes.
• Prepares and serves cocktails and other beverages accurately and without waste according to the customer’s specifications and ABC requirements.
• Inputs orders at the point of sale; creates checks for each customer/party/server; maintains accountability of all beverages served.
• Prepares and displays all food and merchandise in accordance with ServeSafe and other regulatory standards.
• Presents an accurate check to the guest in a timely fashion; thanks patrons and invites them to return.
• Cleans up after customers at the bar and maintains an orderly and clean work area at all times.
• Maintains proper and adequate bar setup; washes glassware and utensils after each use.
• Serves food to customers seated at the bar as requested.
• Checks identification and legitimacy of customers to ensure they meet age requirements for the purchase of alcohol products.
• Provides safe and responsible alcohol services by determining when a customer has had too much alcohol.
• Ensures all display cases and refrigerators are clean and stocked throughout the shift.
• Maintains an organized work area for convenient guest interaction and safety.
• Maintains inventory, supplies, and prepares food based on business volumes as directed by Supervisors using par levels.
• Must be knowledgeable for full utilization of the Point of Sale (POS) system.
• Responsible for cash-handling practices adherent to Casino-wide, Food and Beverage Policies and Procedures.
• Counts cash, separates charge slips, and ensures cash tips are input into tip pouches immediately.
• Ensures dining area tables are cleaned and maintained properly throughout the shift.
• Cleans shelves, counters, and windows.
• Responds to customer questions and concerns in a professional and courteous manner.
• Safeguards casino monies by balancing house bank at the beginning and end of each shift.
• Arranges bottles and glasses to make attractive displays.
• Properly bags or packages purchases for guests.
• Knows proper order taking sequence and service standards.
• Greets and takes food and drink orders from customers.
• Serves food orders in an accurate, prompt, and professional manner.
• Remains attentive to customers throughout the entire dining experience, adhering to or exceeding customer service standards.
• Memorizes menu items, recipes, and daily specials to answer questions and make recommendations to customers.
• Maintains cleanliness standards in the restaurant, wait station, and kitchen service area; adheres to the company, state, and local health board requirements.
• Maintains knowledge and answers guest questions regarding all food venues, beverage service, and Casino related information.
• Attends and participates in regularly scheduled staff meetings.
• Follows guidelines regarding alcohol service, safety, and customer service according to established regulations, policies, and procedures.
• Contributes to a team effort and accomplishes related results as required.
• Performs other duties as required.

Access to Sensitive Areas: Access to F&B storage areas, beer, wine, and liquor storage areas.

Signatory Authority: None.

Minimum Qualifications:

High School Diploma or GED required unless waived by Human Resources Management. Minimum of two (2) years working in the food and beverage and/or hospitality industry required. One (1) year of bartending work required, unless waived by hiring manager. Must obtain an ABC certificate of safe alcohol server training as required. Required to have and obtain Responsible Beverage Service (RBS) Certification. Excellent interpersonal communication, guest service, attention to detail, and problem-solving skills required. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain a gaming license.

Knowledge, Skills, and Abilities:

• Knowledge of restaurant operations and food service principles.
• Knowledge of bartending and bar maintenance operations and customer service.
• Knowledge of all bar items and liquors.
• Knowledge of POS systems.
• Knowledge of basic math and arithmetic.
• Knowledge of all menu items including entrees, side dishes, beverages, non-alcoholic, alcoholic, wine, and desserts.
• Knowledge of proper hand and tray service.
• Knowledge of menu and restaurant operations.
• Skill in interpersonal and customer relations.
• Ability to create a friendly atmosphere and demonstrate excellent customer service.
• Ability to operate a cash register.
• Ability to communicate effectively, both verbally and in writing.
• Ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds.
• Ability to establish and maintain professional relationships with co-workers at all levels.
• Ability to work independently and meet strict timelines.
• Ability to interpret a variety of instructions furnished in written and oral form.

Physical Demands:

While performing the duties of this job, the employee is regularly required to stand for prolonged periods, walk and sit; use hands for dexterity of motion; stoop, bend, kneel or crouch, and have normal auditory, visual acuity, and verbal communication skills. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, color vision, and the ability to adjust focus.

Work Environment:

Work is generally performed indoors and outdoors where the employee may have frequent contact with the public and be exposed to second-hand smoke, moderate/high noise levels, dirt, dust, and unpleasant odors. Work may be performed in areas which may be unusually hot, cold, noisy, smoky, and dimly lit, and maneuver outside in temperatures in excess of 115° and as cold as 15° (exposed to all weather conditions). Prolonged sitting, walking, or extended work hours including swing shifts, evenings, holidays, and weekends may be required.

Must be able to work Nights, Weekends, and Holidays