Server/Cashier

Shoshone-Bannock Casino Hotel; Fort Hall (ID); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading casino hotel is seeking a motivated Server/Cashier to provide exceptional customer service and manage transactions efficiently. In this full-time role, you will greet customers, take orders, and ensure a smooth dining experience. Ideal candidates will have strong communication skills and a commitment to maintaining high service standards.

Qualifications

• Ability to greet and serve customers efficiently.
• Experience handling cash and operating a cash register.
• High standards of personal appearance and grooming.

Responsibilities

• Greet, serve, and cater to the needs of customers.
• Take food orders and process payments promptly.
• Assist with seating arrangements and ensure customer satisfaction.

Skills

Customer Service

Communication

Cash Handling

Tools

POS System

Job description

Join to apply for the Server/Cashier role at Shoshone-Bannock Casino Hotel

3 days ago Be among the first 25 applicants

Join to apply for the Server/Cashier role at Shoshone-Bannock Casino Hotel

This job was posted by https://idahoworks.gov : For more information,

please see: https://idahoworks.gov/jobs/2390581

Server/Cashier \| February \| 2024

1

Approved: 1/16/2024

Server/Cashier

DEPARTMENT: Food & Beverage EXEMPT (Y/N): N BROADBAND: Entry

SALARY GRADE: G4 G5 / S1-3 DOE REPORTS TO: F&B venue Supervisor

CAREER STATUS: CONDITIONAL UPON SUCCESSFUL INTRODUCTORY EVALUATION &

BUDGET APPROPRIATIONS

All Team Members are required, on a continual basis, to

Summary

The Server/Cashier greets, serves and caters to the needs of venue

customers by graciously hosting, taking orders at

the table, preparing beverage orders, accepting payment, and assisting

venue staff as needed to ensure customer

satisfaction. The Server/Cashier performs all key areas of

Accountability And Other Essential Duties And

responsibilities as assigned.

Essential Duties And Responsibilities

Performs cashier, server, and host functions, including food orders,

delivery, operating the POS register,

and delivery.

Ensure customer satisfaction through prompt, efficient and friendly

service and escort customers to tables

and provide information regarding buffet or menu items.

Efficiently takes food order, enter into POS system and handles payment

methods appropriately.

Greet guests in a friendly manner smiling and with an upbeat attitude.

Checks out bank and operates cash register.

Verify check-in and cash register reconciliation and prepare shift end

check-out and cash register

reconciliation.

Promptly accepts customer bill and payments, processing cash, credit

card, coupons or comps.

When the food order is ready, promptly deliver the order to the

customer.

Takes an active role in promoting guest service and advises venue Food &

Beverage Manager of guest

service issues.

Assist with seating arrangements, including moving tables and chairs.

Adheres to cash handling procedures established for Food & Beverage

staff.

Helps maintain a smooth flow in dining room between guests and servers.

At the beginning and end of each shift, check supply needs and replenish

accordingly.

Comply with all property and department policies, practices, and

procedures.

Contribute to a safe work environment through compliance with

established

safety guidelines, identifying potential safety hazards, and reporting

same to the

appropriate person for proper resolution.

Maintain a professional department, company, and community reputation.

Server/Cashier \| February \| 2024

2

Approved: 1/16/2024

Follows company safety and security policies and procedures. Reports

accidents, injuries and unsafe

conditions.

Promotes a clean, safe and healthy work environment for employees and

guests.

Promote internal guest service standards through courteous and

respectful behavior.

Follow proper service procedures pertaining to the foodservice venue

working in.

Communicate with venue Food & Beverage Supervisor to resolve any guest

questions in a timely manner.

Assist other servers with all of the above to ensure total Teamwork.

Complete all assigned side work in a timely and satisfactory manner to

ensure a safe, clean, neat work area

with adequate supply level.

Correctly completes all necessary paper and bookwork at shifts end.

Relay any complaints, concerns, problems or positive remarks to venue

Food & Beverage Supervisor.

Assist as needed with table bussing, settings and side work.

Dispense beverage orders, including soft drinks, and hot drinks.

Filling all food orders in an efficient, healthful and attractive

manner.

Maintains high standards of personal appearance and grooming, which

include wearing proper uniform

when working.

Demonstrates a high degree of approachability to guests and shows

special recognition of frequent guests.

Have TIPS certification in an attempt to limit problems and liability

related to customers over drinking.

Maintain a positive restaurant culture.

Abides by all laws pertaining to service of alcoholic beverages to

consumers including verifying

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Gambling Facilities and Casinos

Referrals increase your chances of interviewing at Shoshone-Bannock Casino Hotel by 2x

Get notified about new Server jobs in Fort Hall, ID.

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.