Server, Cascata Italian Cuisine - Canopy by Hilton Sioux Falls Downtown

Hilton; Sioux Falls (SD); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Server to join their team. In this role, you will be responsible for delivering exceptional guest service by serving food and beverages, ensuring guest satisfaction, and maintaining a well-stocked serving station. The position offers a dynamic work environment where you can thrive both personally and professionally. With a commitment to employee wellbeing, this company provides numerous benefits including flexible shifts, comprehensive health insurance, and opportunities for growth. If you are passionate about hospitality and eager to make a difference, this opportunity is perfect for you.

Benefits

Go Hilton travel program

DailyPay access

Employee stock purchase program

Maternity and parental leave

Debt-Free Education

Flexible shifts

Comprehensive Health Insurance

Mental health resources

Best-in-Class Paid Time Off

401K plan with company match

Qualifications

• Strong customer service skills and ability to work in a team.
• Experience with food and beverage service preferred.

Responsibilities

• Serve food and beverages to guests while ensuring satisfaction.
• Respond to guest requests in a timely and friendly manner.
• Maintain a well-stocked serving station at all times.

Skills

Customer Service

Food and Beverage Service

Point-of-Sale Systems

Teamwork

Education

High School Diploma

Tools

Point-of-Sale System

Job description

Canopy by Hilton Sioux Falls Downtown

Overlooking the river, we're in The Steel District next to historic Falls Park and Levitt Outdoor Amphitheater. Take our complimentary Canopy Bikes to explore attractions, museums, and eateries within five minutes. Our hotel offers nearly 20,000 sq. ft. of event space in downtown Sioux Falls, on-site dining, a coffee shop, and a fitness center.

Cascata Italian Cuisine

Cascata Italian Cuisine features traditional family recipes where you can enjoy a family meal with your friends and family. Savor our chef's specialty dishes or enjoy a lite bite with your favorite wine or spirits. Cascata Italian Cuisine is open for breakfast, lunch and dinner.

What will I be doing?

As a Server, you would be responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

1. Respond to guest requests in a timely, friendly and efficient manner
2. Ensure knowledge of menu and restaurant promotions and specials
3. Take guest food and/or beverage orders and input orders in appropriate point-of-sale system
4. Retrieve and deliver food and beverage orders in a timely manner
5. Ensure guest satisfaction throughout the meal service
6. Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations
7. Ensure serving station is well-stocked at all times

What are the benefits of working for Hilton?

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

1. Go Hilton travel program: 100 nights of discounted travel
2. Access to your pay when you need it through DailyPay
3. Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
4. Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents
5. Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with GuildEducation, including: college degrees and professional certifications
6. Flexible shifts and days off
7. Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare
8. Mental health resources including free counseling through our Employee Assistance Program
9. Best-in-Class Paid Time Off (PTO)
10. 401K plan and company match to help save for your retirement

Available benefits may vary depending upon property-specific terms and conditions of employment

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

1. Hospitality - We're passionate about delivering exceptional guest experiences.
2. Integrity - We do the right thing, all the time.
3. Leadership - We're leaders in our industry and in our communities.
4. Teamwork - We're team players in everything we do.
5. Ownership - We're the owners of our actions and decisions.
6. Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

1. Quality
2. Productivity
3. Dependability
4. Customer Focus
5. Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill