Server - Canyon

Cache Creek Casino Resort; California; On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Great Pay

Opportunities to Grow

Gas Discounts

Dental Insurance

Life Insurance

Paid Time Off (PTO)

Recognition Program

Free meals in our Employee Dining Room

Weekly Paychecks

Affordable Healthcare

Medical Insurance

Vision Care Insurance

401k Savings Plan

Tuition Reimbursement

Employee Discounts

Direct Deposit

Job summary

Cache Creek Casino Resort in California is seeking a server to provide excellent dining experiences and post-sale guest service. You will describe specials, answer menu questions with confidence, and deliver meals in a full-service setting.

You will operate a 27” tray, uphold safety and sanitation, and participate in training such as TIPS and Guest Service within 90 days. This role requires teamwork and strong guest interaction skills.

Qualifications

• High school diploma or GED required, plus related experience is a plus.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Strong math skills for handling discounts, figures, and payments.

Responsibilities

• Take food and beverage orders from guests.
• Describe Chef’s specials, wines/spirits, promotions, and answer menu questions with confidence.
• Deliver food orders to guests in a full-service restaurant.
• Carry a 27” oval tray with hot and cold items.
• Maintain restaurant service standards and safety/sanitation practices.
• Obtain TIPS certificate and Guest Service Training within 90 days of employment.
• Perform wine service tasks, including describing, opening, and presenting wine.
• Assist with bussing, seating guests, side work, and other duties as assigned.

Skills

Guest service

Communication

Multitasking

Education

High school diploma or GED

Job description

Being a part of the Cache Creek team comes with amazing benefits:

• Great Pay
• Opportunities to Grow
• Gas Discounts
• Dental Insurance
• Life Insurance
• Paid Time Off (PTO)
• Recognition Program
• Free meals in our Employee Dining Room
• Weekly Paychecks
• Affordable Healthcare
• Medical Insurance
• Vision Care Insurance
• 401k Savings Plan
• Tuition Reimbursement
• Employee Discounts
• Direct Deposit

Summary

To provide an excellent dining experience to our diversified guests. Exemplify excellent guest service and extensive food and beverage knowledge.

Essential Duties and Responsibilities

include the following. Other duties may be assigned.

• Take food and beverage orders from guests.
• Server must be able to describe Chef’s special, featured wines/spirits, promotions, and thoroughly answer menu questions with confidence.
• Deliver food orders to guests dining in a full service restaurant.
• Carry a 27” oval tray in a traditional restaurant style containing hot and cold food items.
• Perform steps of service and maintain restaurant service standards.
• Practice Safety and Sanitation techniques.
• Obtain TIPS certificate and Guest Service Training within 90 days of employment.
• Perform proper table side wine service. Capable of describing, opening, and presenting wine.
• Perform tasks including bussing tables, seating guests, side work, and duties assigned by management.
• Provide excellent service to the guests (i.e. following SOS, thorough menu knowledge, timely check back).
• Communicate basic knowledge about the casino resort.
• Follow RICH and Food & Beverage standards.
• Navigate through POS system and perform transactions such as placing food and beverage orders, typing in modifiers, splitting checks, and providing accurate table numbers and guest count.
• Perform self-banking duties such as tendering Offline Acres, Officer Comps, Business Comps, Food Vouchers, credit cards, cash, and other forms of payments. In addition, reconcile paperwork and perform proper drop with minimal variance.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Experience And/or Education

High school diploma or general education degree (GED); and three months related experience and/or training; or equivalent combination of experience and education.

Age Requirement

Must be at least 21 years of age.

Language Skills

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to guests and employees of the organization.

Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Certificates, Licenses, Registrations

• Cache Creek Casino Resort Tribal Gaming License
• TIPS Alcohol Awareness Certificate within the 90-day introductory period

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to taste or smell. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and ability to adjust focus. Must be able to carry a 27” oval tray in a traditional restaurant style containing hot and cold food items.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations. While performing the duties of this Job, the employee is frequently exposed to secondhand tobacco smoke. The employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles and risk of electrical shock. The noise level in the work environment is usually loud.