SERVER - CACHE WB PT

Comanche Nation Entertainment; Oklahoma; On-site; USD 12,000 - 21,000; Full time

Job summary

Comanche Nation Entertainment is seeking a friendly Server to deliver exceptional food and beverage service in a busy casino dining environment. You will answer menu questions, maintain knowledge of offerings, and ensure timely service while collaborating with kitchen and bar staff.

Ideal candidates bring experience in fast-paced settings, strong guest focus, and the ability to handle cash transactions and POS systems accurately.

Qualifications

• Experience in fast-paced, high-volume dining or casino environments.
• Strong wine and alcohol knowledge is preferred.
• Food & Beverage experience is preferred.
• Must obtain and maintain a valid Food Handler's Card and Alcohol Awareness Certification.

Responsibilities

• Answer menu questions and maintain menu knowledge.
• Provide quick, attentive, and professional service to guests.
• Record all sales accurately in the POS and handle payments.
• Assist with bus duties and beverage service as needed.
• Maintain a professional appearance and teamwork during peak hours.
• Adhere to health and sanitation standards and safety policies.

Skills

Customer service

Wine knowledge

Alcohol knowledge

POS system

Education

Food Handlers Card

Alcohol Awareness Certification

Tools

POS system

Job description

SERVER - CACHE WB PT# SERVER - CACHE WB PTCOMANCHE CACHE CASINO - CACHE, OK 73527## DescriptionSCOPE OF POSITION:The Server provides ultimate hospitality for guests in a casino environment.DUTIES AND RESPONSIBILITIES:The following are major duties and are not intended to be all-inclusive or restrictive.• Answers menu questions posed by guests. • Maintains knowledge of the dining menu and any special items being offered. • Observe guests, anticipate needs, and complete all steps of service as assigned. • Provides quick, attentive, friendly, and professional service to casino guests while communicating clearly and concisely. • Accurately records all sales in the POS. • Ensures food items are picked up and served immediately upon availability from the kitchen, bar, or other, as ordered by the guest. • Ensures the quality and presentation meet or exceed the expectations of the guest. • Performs proper table maintenance and bus tables when necessary during peak periods. • When necessary, acts as a beverage server. • Stocks beverage station (s) (ice, juices, glassware, sugar packets, etc.) based on the anticipated need of guests or venue. Completes all other cleaning and sanitation duties as assigned by management. • Ensures and collects appropriate guest payment for food and beverage service. • Maintains a professional and tidy appearance at all times. • Communicates in a positive, respectful manner to both internal and external guests. • Builds and maintains knowledge of food and beverage offerings to ensure all questions are answered appropriately and accurately. • Maintains excellent attendance; available to work events and varied schedules per business need. • The Server will obtain their bank for their shift from the casino Main Bank. • Performs other duties as assigned.PHYSICAL & ENVIRONMENTAL DEMANDS:The Server must present with a professional appearance and demeanor. Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment. Ability to work on your feet for long periods of time and be able to lift, pull or push up to 50 lbs. Ability to work well in a team-oriented, fast-paced, event-driven environment. The noise level in the work environment is usually moderate to loud during all hours. The environment is also smoke-filled. The workplace is also under constant surveillance both inside and outside the facility. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.ACKNOWLEDGMENTS:I have read this position description and certify that I can perform the duties and responsibilities, with or without an accommodation, and understand and accept the physical and environmental demands.## QualificationsEDUCATION AND/OR EXPERIENCE:• Experience working in a fast-paced, high-volume fine dining, casual, and/ or nightclub is preferred. • In-depth wine and alcohol knowledge is preferred.• Food & Beverage experience is preferred. • Must acquire and maintain a valid CR.LT Environmental Health Food Handlers Card, Alcohol Awareness Certification, Suspicious Activity, and other required compliance training.