Server - BRU Burger Bar, Ft Mitchell

BRU Burger Bar - Fort Mitchell; Fort Mitchell (KY); On-site; USD 17,000 - 28,000; Full time

Job summary

BRU Burger Bar - Fort Mitchell is seeking a Server to deliver exceptional dining experiences in a fast-paced, guest-focused environment. You will greet guests, guide menu selections, and provide accurate orders with attentive service.

As a Front of House team member, you will use the POS system, communicate special requests, and help maintain a clean, welcoming dining area. This non-exempt role supports overtime and tips in a collaborative CRG setting.

Qualifications

• Excellent communication and interpersonal skills.
• Strong attention to detail.
• Team player with a positive attitude.
• Ability to work in a fast-paced and high-pressure environment.
• Flexibility to work evenings, weekends, and holidays.
• Knowledge of food and beverage offerings is a plus.
• Previous serving experience is preferred but not required; training will be provided.

Responsibilities

• Greet guests warmly and make them feel welcome.
• Assist guests with menu selections and provide information about food and beverage offerings.
• Ensure prompt and courteous service throughout the meal.
• Input orders into the POS system and double-check for accuracy.
• Coordinate special requests and dietary restrictions with the kitchen staff.
• Maintain a clean and organized dining area and assist with dishwashing as needed.

Skills

Communication

Interpersonal skills

Attention to detail

Team player

Stamina

Flexibility

POS system

Tools

POS system

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

full-time or part-time Front of House BRU Burger Fort Mitchell, Fort Mitchell, KY, US

Since 1997, Mike Cunningham, owner of Cunningham Restaurant Group (CRG), has created an array of unforgettable dining experiences for guests. From its humble beginnings in Brownsburg, Indiana to a growing tri-state restaurant group, CRG represents a steady beat of expansion and innovation fueled by a commitment to community impact. Our vision is reflected in forty restaurants…eighteen concepts… and sustainable, consistent growth.

Job Overview

As a Server, you play a crucial role in ensuring a positive dining experience for our guests. You are responsible for providing exceptional customer service, taking orders accurately, serving food and beverages promptly, and maintaining a clean and organized dining area. Your friendly and attentive demeanor will contribute to the overall success of our restaurant.

Key Responsibilities

• Greet guests warmly and make them feel welcome.
• Assist guests with menu selections and provide detailed information about food and beverage offerings.
• Ensure prompt and courteous service throughout the meal.
• Address any customer inquiries, concerns, or special requests with professionalism and enthusiasm.

Order Management

• Accurately take food and beverage orders from guests.
• Input orders into the restaurant's POS (Point of Sale) system.
• Double-check orders for accuracy before submitting them to the kitchen.
• Coordinate special requests and dietary restrictions with the kitchen staff.

Food and Beverage Service

• Serve food and beverages promptly and according to established presentation standards.
• Monitor guests' needs and promptly refill drinks, clear empty plates, and provide additional items as requested.
• Ensure that all meals are served correctly, with the appropriate condiments and accompaniments.

Cleanliness and Organization

• Set up and clean tables before and after guest use.
• Ensure the dining area is clean, well-maintained, and properly stocked with utensils, napkins, and condiments.
• Assist in overall restaurant cleanliness, including helping with dishwashing and cleaning tasks as needed.

Teamwork

• Collaborate effectively with kitchen staff, bartenders, and other servers to ensure smooth and efficient restaurant operations.
• Communicate guest feedback and special requests to the appropriate team members.

Upselling and Promotion

• Promote daily specials, desserts, and beverages to increase sales.
• Suggestively sell additional items or upgrades to enhance the guest experience.

Compliance

• Adhere to all health and safety guidelines, including food safety regulations.
• Follow company policies and procedures regarding alcohol service and guest conduct.
• Handle cash and credit card transactions accurately and securely.

Qualifications

• Previous serving experience is preferred but not required; training will be provided.
• Excellent communication and interpersonal skills.
• Strong attention to detail.
• Ability to work in a fast-paced and high-pressure environment.
• Team player with a positive attitude.
• Ability to stand and walk for extended periods.
• Flexibility to work evenings, weekends, and holidays.
• Knowledge of food and beverage offerings is a plus.

Physical Requirements

• Must be able to lift trays of food and beverages.
• Ability to stand, walk, and carry trays for extended periods.
• Ability to bend, stoop, and reach as necessary.
• Flexibility to work evenings, weekends, and holidays.

This position is classified as non-exempt under applicable wage and hour laws and is eligible for overtime compensation in accordance with applicable regulations.

CRG offers competitive compensation, including tips, and opportunities for advancement within our restaurants.

At Cunningham Restaurant Group, we embrace diversity and uphold equal opportunities for all. Our commitment to fairness and inclusivity reflects our core values of Connection, Honesty, Ownership, Respect, Fairness, Kindness, and Opportunity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please join us in fostering an environment where everyone is valued and respected.