Server, BRU Brownsburg

BRU Burger Bar - Brownsburg; Brownsburg (IN); On-site; USD 19,000 - 30,000; Full time

Job summary

Cunningham Restaurant Group is hiring a BRU Brownsburg Front of House server to warmly greet guests, assist with menu selections, and ensure a smooth dining experience. You will handle orders, operate the POS, and coordinate dietary needs with the kitchen.

The role requires a team-focused, detail-oriented individual able to thrive in a fast-paced setting. You will promote daily specials and upgrades, maintain cleanliness, and collaborate with kitchen staff to deliver consistent service.

Qualifications

• Previous serving experience preferred but not required; training will be provided.
• Excellent communication and interpersonal skills.
• Strong attention to detail.
• Ability to stand and walk for extended periods.

Responsibilities

• Customer Service: Greet guests warmly and make them feel welcome.
• Assist guests with menu selections and provide information about offerings.
• Ensure prompt and courteous service throughout the meal.
• Address inquiries, concerns, or special requests with professionalism.
• Order Management: Accurately take food and beverage orders from guests.
• Input orders into POS system and double-check for accuracy.
• Coordinate special requests and dietary restrictions with kitchen staff.
• Food and Beverage Service: Serve food and beverages promptly according to standards.
• Monitor guests' needs, refill drinks, clear plates, and provide items as requested.
• Cleanliness and Organization: Set up and clean tables, maintain dining area, stock utensils.
• Teamwork: Collaborate with kitchen staff, bartenders, and servers to ensure smooth operations.
• Upselling and Promotion: Promote daily specials, desserts, and beverages.
• Compliance: Follow health and safety guidelines and alcohol service policies.

Skills

Communication

Interpersonal skills

Attention to detail

Team player

Stamina

Flexibility

Job description

Server, BRU Brownsburg

full-time or part-time Front of House BRU Burger Brownsburg, Brownsburg, IN, US

3 days ago Requisition ID: 7652

Since 1997, Mike Cunningham, owner of Cunningham Restaurant Group (CRG), has created an array of unforgettable dining experiences for guests. From its humble beginnings in Brownsburg, Indiana to a growing tri-state restaurant group, CRG represents a steady beat of expansion and innovation fueled by a commitment to community impact. Our vision is reflected in forty restaurants…eighteen concepts… and sustainable, consistent growth.

Key Responsibilities

• Customer Service:
  • Greet guests warmly and make them feel welcome.
  • Assist guests with menu selections and provide detailed information about food and beverage offerings.
  • Ensure prompt and courteous service throughout the meal.
  • Address any customer inquiries, concerns, or special requests with professionalism and enthusiasm.
• Order Management:
  • Accurately take food and beverage orders from guests.
  • Input orders into the restaurant's POS (Point of Sale) system.
  • Double-check orders for accuracy before submitting them to the kitchen.
  • Coordinate special requests and dietary restrictions with the kitchen staff.
• Food and Beverage Service:
  • Serve food and beverages promptly and according to established presentation standards.
  • Monitor guests' needs and promptly refill drinks, clear empty plates, and provide additional items as requested.
  • Ensure that all meals are served correctly, with the appropriate condiments and accompaniments.
• Cleanliness and Organization:
  • Set up and clean tables before and after guest use.
  • Ensure the dining area is clean, well-maintained, and properly stocked with utensils, napkins, and condiments.
  • Assist in overall restaurant cleanliness, including helping with dishwashing and cleaning tasks as needed.
• Teamwork:
  • Collaborate effectively with kitchen staff, bartenders, and other servers to ensure smooth and efficient restaurant operations.
  • Communicate guest feedback and special requests to the appropriate team members.
• Upselling and Promotion:
  • Promote daily specials, desserts, and beverages to increase sales.
  • Suggestively sell additional items or upgrades to enhance the guest experience.
• Compliance:
  • Adhere to all health and safety guidelines, including food safety regulations.
  • Follow company policies and procedures regarding alcohol service and guest conduct.
  • Handle cash and credit card transactions accurately and securely.

Qualifications

• Previous serving experience is preferred but not required; training will be provided.
• Excellent communication and interpersonal skills.
• Strong attention to detail.
• Ability to work in a fast-paced and high-pressure environment.
• Team player with a positive attitude.
• Ability to stand and walk for extended periods.
• Flexibility to work evenings, weekends, and holidays.
• Knowledge of food and beverage offerings is a plus.

Physical Requirements

• Must be able to lift trays of food and beverages.
• Ability to stand, walk, and carry trays for extended periods.
• Ability to bend, stoop, and reach as necessary.
• Flexibility to work evenings, weekends, and holidays.

This position is classified as non-exempt under applicable wage and hour laws and is eligible for overtime compensation in accordance with applicable regulations.

At Cunningham Restaurant Group, we embrace diversity and uphold equal opportunities for all. Our commitment to fairness and inclusivity reflects our core values of Connection, Honesty, Ownership, Respect, Fairness, Kindness, and Opportunity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please join us in fostering an environment where everyone is valued and respected.