Server | Brewers at 4001 Yancey - Charlotte, NC

Artbrewventures; Charlotte (NC); On-site; USD 12,000 - 18,000; Full time

Benefits offered by this job

Competitive Compensation

Flexible Schedules

Ample Product Discounts

Opportunities for Growth

Job summary

A regional craft alcohol company located in Charlotte, NC, is seeking a Server to provide exceptional table service in our lively taproom. As a face of the brand, the Server will engage with guests, educate them about our craft beverages, and ensure a memorable experience. Ideal candidates will possess strong interpersonal skills, a passion for hospitality, and previous serving experience. We offer flexible schedules, competitive compensation, and opportunities for growth within the company.

Qualifications

• Must be at least 21 years of age.
• Previous experience as a server preferred.
• Ability to operate the point-of-sale system.
• Strong communication and teamwork abilities.

Responsibilities

• Greet guests and ensure tables are set.
• Take food and beverage orders through the POS system.
• Deliver food and drinks to guests.
• Clear tables after guests finish their meals.
• Assist with cleaning and maintaining the taproom.
• Process payments and manage transactions through the POS system.
• Assist with side work and maintain taproom cleanliness.
• Perform other duties as assigned.

Skills

Interpersonal skills

Customer service skills

Organizational skills

Communication skills

Food and beverage service

Ability to work under pressure

Clear communication

Tools

POS system

Job description

**WHAT WE DO**Southern Tier, Sixpoint, Victory, and Bold Rock have joined forces, bringing decades of know-how to create some of the best and boldest craft drinks—all in one place. We’re based in Charlotte’s South End, a spot we like to call “The Craft District,” and we’re always looking for passionate folks who want to jump in, share their skills, and help us keep pushing craft beverages to new heights.**Server**The Server provides table service to taproom guests by taking orders for food and beverages, delivering orders to the table, and ensuring that guests have a pleasant taproom experience. As a Tableside Brand Ambassador, you will serve as the face of our brand in the taproom, engaging with guests to educate them about our products while delivering an outstanding hospitality experience. This role combines product knowledge with exceptional customer service to create memorable interactions that reflect the values and quality of our brand.**Reports to:** General Manager or Front of House Manager on duty**WHAT YOU'LL DO*** Greet guests timely as they are seated at the table; ensure table is clean and that coasters, utensils, napkins, and other needs have been provided* Knowledgeable about and able to answer questions regarding all ABV beverages, menu offerings, brewing/cider making processes, etc.* Communicate clearly and respectfully with guests, teammates, and management* Take food and beverage orders and places orders accurately through the point-of-sale (POS) system* Ensure that food is prepared correctly and to guests’ satisfaction; return incorrect or improperly cooked orders to kitchen* Deliver food, beverages, condiments, and other requested items to guests* Collect plates and clear the table as guests finish their meals* Process guest payments by preparing checks and handling transactions through the POS system* Assist with other side work duties such as cleaning the dining area, preparing silverware and refilling condiments* Aid in overall cleanliness and maintenance of taproom* Performs other related duties as assigned**WHO WE'RE LOOKING FOR*** Must be at least 21 years of age* Must have a passion for hospitality and craft beverage* Previous experience as a server preferred* Excellent interpersonal and customer service skills* Well-organized with ability to take and place food and beverage orders accurately* Strong communication skills and ability to remain composed and respectful under pressure* Ability to work collaboratively in a fast-paced, team-oriented environment* Ability to operate the point-of-sale system* Prolonged periods of standing and walking* Must be able to lift, balance, and carry trays of food weighing up to 20 poundsDisclaimerThis Job Description is only a summary of the typical functions of the job, not an exhaustive list or comprehensive list of all job responsibilities, tasks, and duties.Artisanal Brewing Ventures is an Equal Opportunity Employer**Disclaimer**This Job Description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties.Artisanal Brewing Ventures is an Equal Opportunity Employer.Join our passionate community brought together by our love for great beer, cider, and the process that makes it all happen. Quality is our thing, and so is staying curious—always learning, tweaking, and pushing to get better at what we do. We’re fired up by the people who enjoy our pours and the teams that make it all possible. If you’re into collaboration, craft, and being part of a tight-knit crew, we’d love to raise a glass with you.**WHO WE ARE & WHAT WE OFFER**Artisanal Brewing Ventures (ABV) is a top 10 regional craft alcohol company in the US, made up of 5 long standing, successful craft brands (75+ combined years!): Victory Brewing, Bold Rock Cider, Sixpoint Brewery, Southern Tier Brewing & Southern Tier Distilling. We have locations in 5 states (NY, PA, OH, VA, NC) including taprooms, production facilities, & our corporate headquarters.* Competitive Compensation* Referral Program* Flexible Schedules & Ample Product Discounts* Opportunities for Growth Across 5 Successful Brands