Server Breakfix Technician (Data Center)

Asiacom Americas; Oregon (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking skilled Server Technicians to enhance their data center operations in Oregon. This role involves hands-on server hardware breakfix tasks, strong troubleshooting, and adherence to safety protocols. The ideal candidate will thrive in a high-pressure environment, demonstrating excellent communication skills and a solid understanding of server technologies. Join a dynamic team where your expertise will directly impact operational efficiency and contribute to the success of critical data center functions. If you are detail-oriented and passionate about technology, this opportunity is perfect for you.

Qualifications

• Minimum 2 years of hands-on experience in server breakfix and hardware replacement.
• Strong troubleshooting skills with various physical server components.

Responsibilities

• Perform server hardware breakfix tasks including diagnostics and testing.
• Utilize tools like Excel for reporting and documentation.

Skills

Server Hardware Breakfix

Troubleshooting Skills

Data Center Procedures

Linux Commands

Communication Skills

Education

2+ years in Data Center Operations

Tools

Microsoft Office Suite

Excel

Word

Job description

Virginia Sterling and surrounding area / Hillsboro, Oregon Full time

We are seeking experienced and detail-oriented Server Technicians to join our data center operations teams in Virginia Sterling and surrounding area and Hillsboro, Oregon. The ideal candidates will have hands-on experience in server hardware breakfix, strong troubleshooting skills, and a solid understanding of data center procedures and server technologies.

Responsibilities:

1. Perform server hardware breakfix tasks according to established SOPs, including component replacement, diagnostics, and testing.
2. Accurately read and interpret breakfix tickets, including server serial number, rack location, and error descriptions.
3. Troubleshoot and identify server hardware issues through step-by-step diagnostic methods.
4. Follow escalation procedures and communicate effectively with team members and stakeholders.
5. Utilize tools such as Excel and Word for reporting, documentation, and tracking purposes.
6. Understand and work with server BIOS, FRU, BMC, and other related technologies.
7. Perform tasks involving basic Linux commands and system-level interactions as needed.
8. Adhere strictly to safety and operational protocols within the data center environment.

Qualifications:

1. Minimum 2 years of hands-on experience in server breakfix, hardware replacement, and software configuration in a data center environment.
2. Proficient with Microsoft Office Suite, especially Excel for data entry and reporting.
3. Proficient with server physical architecture, troubleshooting methods, and hardware lifecycle.
4. Possess strong server troubleshooting skills, including the ability to diagnose issues related to various physical server components.
5. Basic understanding of Linux, BIOS, FRU, and BMC-related operations.
6. Ability to work independently and as part of a team in a high-pressure, mission-critical environment.
7. Strong sense of responsibility, patience, and attention to detail.
8. Excellent communication skills with both internal teams and external partners.
9. English required; Mandarin preferred.