Server | Bold Rock - Nellysford, VA

Bold Rock; Nellysford (VA); Presencial; USD 17.000 - 22.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Competitive Compensation

Referral Program

Flexible Schedules & Ample Product Dis

Opportunities for Growth Across 5+ ABV

Descripción de la vacante

Bold Rock taproom in Virginia is seeking a part-time server to join our close-knit team. You will greet guests, take orders, educate guests about our Bold Rock beverages, and deliver food and drinks with a friendly, knowledgeable approach.

You will use the POS system to process orders and payments while ensuring guests have a memorable visit. As the face of ABV in the taproom, you’ll answer questions about our drinks, maintain clean tables, and collaborate with teammates to uphold our high

Formación

• Must have a genuine passion for hospitality and craft beverages.
• Excellent interpersonal and customer service skills.
• Ability to operate the POS system and handle payments.
• Team-oriented, organized, and able to work in a fast-paced environment.
• Strong communication and ability to stay calm under pressure.

Responsabilidades

• Greet guests timely and seat them; ensure table is clean and stocked.
• Be knowledgeable about ABV beverages and menu items.
• Take and relay food and beverage orders accurately via POS.
• Deliver orders, clear tables, and handle guest payments.
• Maintain dining area cleanliness and assist with side duties as needed.

Conocimientos

Hospitality passion

Customer service mindset

POS system operation

Teamwork

Communication skills

Stamina - standing/walking

Descripción del empleo

Join our passionate community brought together by our love for great beer, cider, and the process that makes it all happen. Quality is our thing, and so is staying curious—always learning, tweaking, and pushing to get better at what we do. We’re fired up by the people who enjoy our pours and the teams that make it all possible. If you’re into collaboration, craft, and being part of a tight-knit crew, we’d love to raise a glass with you.

WHO WE ARE & WHAT WE OFFER

Artisanal Brewing Ventures (ABV) is a top 10 regional craft alcohol company in the US, made up of 5 long standing, successful craft brands (75+ combined years!): Victory Brewing, Bold Rock Cider, Sixpoint Brewery, Southern Tier Brewing & Southern Tier Distilling. We have locations in 5 states (NY, PA, OH, VA, NC) including taprooms, production facilities, & our corporate headquarters.

• Competitive Compensation
• Referral Program
• Flexible Schedules & Ample Product Discounts
• Opportunities for Growth Across 5 Successful Brands

WHAT WE DO

Bold Rock was built on one simple truth: "the land is the brand." Fueled by a fierce commitment to nature, sustainability, and bringing people together over boldly crafted beverages, Bold Rock took a game-changing step in 2019 by joining Artisanal Brewing Ventures. With a stronger team and expanded resources behind them, Bold Rock now pours even more focus into crafting unique flavors and unforgettable experiences—rooted deeply in the Blue Ridge Mountains and crafted for those who crave something BOLD.

Server - Part Time

The Server provides table service to taproom guests by taking orders for food and beverages, delivering orders to the table, and ensuring that guests have a pleasant taproom experience. As a Tableside Brand Ambassador, you will serve as the face of our brand in the taproom, engaging with guests to educate them about our products while delivering an outstanding hospitality experience. This role combines product knowledge with exceptional customer service to create memorable interactions that reflect the values and quality of our brand.

Reports to: General Manager or Front of House Manager on duty

WHAT YOU’LL DO

• Greet guests timely as they are seated at the table; ensure table is clean and that coasters, utensils, napkins, and other needs have been provided
• Knowledgeable about and able to answer questions regarding all ABV beverages, menu offerings, brewing/cider making processes, etc.
• Communicate clearly and respectfully with guests, teammates, and management
• Take food and beverage orders and places orders accurately through the point-of-sale (POS) system
• Ensure that food is prepared correctly and to guests’ satisfaction; return incorrect or improperly cooked orders to kitchen
• Deliver food, beverages, condiments, and other requested items to guests
• Collect plates and clear the table as guests finish their meals
• Process guest payments by preparing checks and handling transactions through the POS system
• Assist with other side work duties such as cleaning the dining area, preparing silverware and refilling condiments
• Aid in overall cleanliness and maintenance of taproom
• Performs other related duties as assigned

WHO WE’RE LOOKING FOR

• Must be at least 21 years of age
• Must have a passion for hospitality and craft beverage
• Previous experience as a server preferred
• Excellent interpersonal and customer service skills
• Well-organized with ability to take and place food and beverage orders accurately
• Strong communication skills and ability to remain composed and respectful under pressure
• Ability to work collaboratively in a fast-paced, team-oriented environment
• Ability to operate the point-of-sale system
• Prolonged periods of standing and walking
• Must be able to lift, balance, and carry trays of food weighing up to 20 pounds

Disclaimer

This Job Description is only a summary of the typical functions of the job, not an exhaustive list or comprehensive list of all job responsibilities, tasks, and duties.

Artisanal Brewing Ventures is an Equal Opportunity Employer

Disclaimer

This Job Description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties.

Artisanal Brewing Ventures is an Equal Opportunity Employer.