Server | Bold Rock - Nellysford, VA

Bold Rock Hard Cider; Nellysford (VA); On-site; USD 16,531 - 24,796; Part time

Benefits offered by this job

Competitive compensation

Referral program

Flexible schedules

Ample product discounts

Growth opportunities across 5 brands

Job summary

Bold Rock is seeking a part-time Server to provide table service at our taproom. You will greet guests, take orders, and deliver food and drinks with a friendly, knowledgeable hospitality approach.

You will work under the General Manager or Front of House Manager on duty, maintain cleanliness, use the POS system, and ensure a memorable guest experience reflecting our brand values with a collaborative team.

Qualifications

• Must be at least 21 years old.
• Passion for hospitality and craft beverage.
• Previous server experience preferred.
• Excellent interpersonal and customer service skills.
• Strong communication and ability to stay composed under pressure.
• Ability to work collaboratively in a fast-paced, team environment.
• Ability to operate the POS system.
• Prolonged periods of standing and walking.
• Must be able to lift, balance, and carry trays up to 20 pounds.

Responsibilities

• Greet guests promptly as they are seated and ensure the table is prepared.
• Take food and beverage orders and input them accurately through the POS system.
• Deliver food and beverages and assist with condiments and utensils as needed.
• Ensure orders are cooked correctly and guests are satisfied with their experience.
• Process guest payments and manage checks through the POS system.
• Maintain cleanliness and organization of the dining area and taproom.
• Support team with other duties as assigned.

Skills

Interpersonal skills

Customer service

Communication

Teamwork

POS operation

Multitasking

Tools

POS system

Job description

Join our passionate community brought together by our love for great beer, cider, and the process that makes it all happen. Quality is our thing, and so is staying curious—always learning, tweaking, and pushing to get better at what we do. We’re fired up by the people who enjoy our pours and the teams that make it all possible. If you’re into collaboration, craft, and being part of a tight-knit crew, we’d love to raise a glass with you.

Who We Are & What We Offer

Artisanal Brewing Ventures (ABV) is a top 10 regional craft alcohol company in the US, made up of 5 long standing, successful craft brands (75+ combined years!): Victory Brewing, Bold Rock Cider, Sixpoint Brewery, Southern Tier Brewing & Southern Tier Distilling. We have locations in 5 states (NY, PA, OH, VA, NC) including taprooms, production facilities, & our corporate headquarters.

• Competitive Compensation
• Referral Program
• Flexible Schedules & Ample Product Discounts
• Opportunities for Growth Across 5 Successful Brands

What We Do

Bold Rock was built on one simple truth: “the land is the brand.” Fueled by a fierce commitment to nature, sustainability, and bringing people together over boldly crafted beverages, Bold Rock took a game-changing step in 2019 by joining Artisanal Brewing Ventures. With a stronger team and expanded resources behind them, Bold Rock now pours even more focus into crafting unique flavors and unforgettable experiences—rooted deeply in the Blue Ridge Mountains and crafted for those who crave something BOLD.

Server – Part Time

The Server provides table service to taproom guests by taking orders for food and beverages, delivering orders to the table, and ensuring that guests have a pleasant taproom experience. As a Tableside Brand Ambassador, you will serve as the face of our brand in the taproom, engaging with guests to educate them about our products while delivering an outstanding hospitality experience. This role combines product knowledge with exceptional customer service to create memorable interactions that reflect the values and quality of our brand.

Reports to: General Manager or Front of House Manager on duty

What You’ll Do

• Greet guests timely as they are seated at the table; ensure table is clean and that coasters, utensils, napkins, and other needs have been provided
• Knowledgeable about and able to answer questions regarding all ABV beverages, menu offerings, brewing/cider making processes, etc.
• Communicate clearly and respectfully with guests, teammates, and management
• Take food and beverage orders and places orders accurately through the point-of-sale (POS) system
• Ensure that food is prepared correctly and to guests’ satisfaction; return incorrect or improperly cooked orders to kitchen
• Deliver food, beverages, condiments, and other requested items to guests
• Collect plates and clear the table as guests finish their meals
• Process guest payments by preparing checks and handling transactions through the POS system
• Assist with other side work duties such as cleaning the dining area, preparing silverware and refilling condiments
• Aid in overall cleanliness and maintenance of taproom
• Performs other related duties as assigned

Who We’re Looking For

• Must be at least 21 years of age
• Must have a passion for hospitality and craft beverage
• Previous experience as a server preferred
• Excellent interpersonal and customer service skills
• Well-organized with ability to take and place food and beverage orders accurately
• Strong communication skills and ability to remain composed and respectful under pressure
• Ability to work collaboratively in a fast-paced, team-oriented environment
• Ability to operate the point-of-sale system
• Prolonged periods of standing and walking
• Must be able to lift, balance, and carry trays of food weighing up to 20 pounds

Disclaimer: This Job Description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties.

Artisanal Brewing Ventures is an Equal Opportunity Employer.