Server/Beverage Cart Attendant

Troon; Bloomfield (CT); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in hospitality is seeking a Server/Beverage Cart Attendant to join their team at a premier golf course. This role is perfect for individuals who thrive in a fast-paced environment and are passionate about delivering exceptional service. As a Server, you will engage with guests, take orders, and ensure their dining experience is memorable. Additionally, you will manage the beverage cart, ensuring it is fully stocked and operational while attending to guests on the course. This position offers a unique opportunity to blend service with the enjoyment of the outdoors, making it ideal for those who appreciate the golf culture. If you are reliable, enthusiastic, and ready to make a difference, this could be the perfect fit for you!

Qualifications

• 2+ years of serving experience or equivalent education and experience.
• Must meet state age requirements for handling alcohol.

Responsibilities

• Provide immediate attention to guests and ensure satisfaction.
• Stock and maintain beverage cart while serving guests on the course.

Skills

Customer Service

Communication

Attention to Detail

Education

High School Diploma or GED

Tools

Point of Sales System (POS)

Job description

Wintonbury Hills Golf Course is excited to announce the career opportunity of a Server/Beverage Cart Attendant for our property. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service. The ideal candidate will be cross-trained as a server in the pub and on the beverage cart. Golf experience is helpful but not required. Basic hours range from 9am until 7pm, and availability on weekdays and weekends is required, as well as a driver's license.

Key Responsibilities of the Server:

• Provides immediate attention to all guests upon seating.
• Describes specials of the day to the guests. Answers questions regarding any menu item and offers suggestions of menu items when appropriate.
• Takes food and beverage orders from guests and delivers food to guests promptly after preparation.
• Follows up with guests to ensure satisfaction. Replenishes items as needed.
• Participates in pre-shift meetings and taste tests.
• Maintains organized workstation and side work duties.
• Accountable for checks and cash transactions. Utilizes Point of Sales System.
• Follows established systems for taking, placing, and delivering orders.
• Follows established standards for greeting, cocktail service, food delivery, and general service techniques.
• Practices tray service for all food and beverage service.
• Incorporates safe work practices in job performance.
• Performs other duties as required.

Key Responsibilities of the Beverage Cart:

• Confirms beverage cart is fully operational before starting rounds on the course.
• Stocks and cleans beverage cart throughout the day.
• Maintains and exhibits knowledge of proper golf course etiquette.
• Maintains up-to-date knowledge of applicable state liquor laws and standard operating procedures provided by the management.
• Ensures guests are attended to in a prompt, efficient and personalized manner.
• Serves food and beverage items to guests while on the course.
• Responds to customer questions regarding the general information of the facility.
• Reviews schedules for changes, calendar of events, and club activities on a daily basis.
• Accountable for all checks and cash transactions that may, at times, be high volume.
• Utilizes Point of Sales system (POS) and creates daily sales reports.
• Communicates guest concerns or comments immediately to the Director of Food and Beverage and Chef.
• Incorporates safe work practices in job performance.
• Performs other duties as required.

Minimum Qualifications for the Server:

• High school diploma or general education degree (GED); and two years serving experience and/or training; or equivalent combination of education and experience.
• Must be able to meet state age requirements for handling alcohol for this position.

Other Qualifications:

• Regular and reliable attendance.