Server - Beer and Wine

Cinemark USA, Inc.; Asheville (NC); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

Employee Discount

401(k) Matching

Growth Opportunities

Education Assistance

Health Benefits

Parental Leave

Paid Time Off

Daily Pay

Free Movies

Job summary

Cinemark USA, Inc. is seeking a Server - Beer and Wine in Asheville, NC. You will guide Guests to order food and beverages, provide menu knowledge, and deliver fast, accurate counter service.

This role may cross-train as a Restaurant Worker, Concessionist, Box Office Cashier, or Usher based on staffing needs. The position requires age verification for alcohol, strong guest service, cash handling, and the ability to work evenings, weekends, and holidays in a busy theater environment.

Qualifications

• Must have excellent guest service and the ability to upsell via suggestive selling.
• Proficient cash handling and basic math skills.
• Strong communication and teamwork abilities in a fast-paced theater environment.

Responsibilities

• Greet Guests with a smile in a timely and professional manner.
• Possess full knowledge of bar and menu items to enhance the Guest experience.
• Record food and beverage orders accurately and handle cash transactions.
• Verify guest ages for alcohol service and ensure responsible consumption.
• Collaborate with kitchen staff to ensure order accuracy.

Skills

Guest service

Cash handling

Team collaboration

Communication skills

Education

Food handler certification

Health card

Tools

Cash register

Job description

Apply in ~60 SecondsJoin Our Team:A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning — a front row seat means incredible growth as you bring new ideas to life to create an unforgettable experience for movie lovers worldwide.Role Summary:As a Server - Beer and Wine you will be responsible for guiding Guests to order food products and/or beverages to enhance the movie-going experience. This includes greeting Guests through engaging interaction, making specific menu suggestions, having strong menu knowledge, and delivering quick and timely counter service. The Server – Beer and Wine role is a vital link between our Guests and the kitchen staff.The Server - Beer and Wine may be asked to cross-train and work as a Restaurant Worker, Concessionist, Box Office Cashier, or Usher, as staffing needs require.Responsibilities:The essential duties and responsibility of a Server – Beer and Wine include, but are not limited to, the following:Greet Guests with a smile in a timely and professional mannerPossess full knowledge of bar and menu items in a fast-paced environment to enhance the Guest experienceAccurately records food and beverage orders from Guests in a timely mannerResponsible for all transactions done on assigned register (proper cash balance in register, distributing correct tickets or inventory associated with each sale, properly logging off when away from register, reporting any concerns to a manager including unauthorized use of assigned register, etc.)Verifies identification to confirm Guests are at least 21 years of age for all alcohol transactionsEnsures that alcohol is consumed in designated areas onlyConsistently use suggestive selling techniquesCollaborate with kitchen team to ensure that food orders are accurateConsistently wipes down and sanitizes Employee and Guest high-contact areasProperly utilizes Personal Protective Equipment while completing position specific tasksAdapts to the frequency and scope of required cleaning tasksMonitors safety and security issues (trip hazards, lighting, suspicious persons, etc.) and reports to managementPerforms other work-related duties as assignedRequirements:Proof of age (Associates who will be serving, pouring, or mixing alcoholic beverages will need to be 18 and in some states 21)Completes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where requiredTeam Members who work with alcohol are required to complete a Safe Alcohol Service training programAvailability to work flexible hours which include evenings, weekends, and holidaysRequires regular and consistent attendanceHas an energetic and friendly attitude during each shiftProvides excellent Guest serviceAccurate cash handling and basic math skillsInterpersonal skills include the ability to communicate (verbal and written) with all ages, genders, and personalities. Must be able to effectively and regularly converse in and comprehend EnglishAbility to work in a team environment and independentlyAbility to take and follow directionResponds with a sense of urgencyPhysical and Environmental Requirements:Frequent bending, kneeling, and lifting up to 50 lbs.Frequent standing, walking and reaching around the theater.Noise level may be moderate to high at times.Be able to work in a standing position for extended periods of time.Benefits Available:At Cinemark, we believe every team member should feel like a hero. Each career comes with a variety of blockbuster benefits for both hourly and salaried team members.Employee Discount401(k) Matching*Growth OpportunitiesEducation Assistance*Health Benefits*Parental Leave*Paid Time Off*Daily Pay*Free Movies**Benefits may vary by career category, so be sure to check the specific details on our career site.DISCLAIMER: This job description is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the job description, as it deems appropriate. Any change amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.All Cinemark theatres are designated smoke-free workplaces. This includes vapor, electronic, conventional, cigars, etc.Cinemark is an Equal Opportunity EmployerPay Range: 12.50 - 16.34