Server, Bartender, Bar Back, Caddie, Food Runner, Golf Services

Topgolf; Columbus (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

Topgolf is seeking a customer service associate to greet guests and manage reservations. The role requires excellent interpersonal skills and the ability to multitask in a fast-paced environment. Join a global sports and entertainment community committed to providing exceptional service.

Qualifications

• Excellent interpersonal and customer service skills.
• Ability to multitask and remain calm under pressure.
• Strong organizational skills with attention to detail.

Responsibilities

• Greet and assist guests in a friendly manner.
• Manage reservations and seating to optimize table turnover.
• Coordinate with staff for timely food and beverage delivery.

Skills

Interpersonal skills

Customer service skills

Multitasking

Organizational skills

Attention to detail

Job description

• Greet and assist guests in a friendly and welcoming manner.
• Manage reservations, seating, and waitlist to optimize table turnover.
• Coordinate with kitchen and service staff to ensure timely and accurate food and beverage delivery.

Critical Skills & Experience Requirements

• Excellent interpersonal and customer service skills.
• Ability to multitask and remain calm under pressure in a fast-paced environment.
• Strong organizational skills with attention to detail.

The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.

EEO Statement

Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.

Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.

Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.