Server/Bartender

Troon; Santa Rosa (CA); On-site; USD 23,000 - 28,000; Part time

Job summary

Troon, at The Fountaingrove Club, is seeking a part-time Server/Bartender in California to deliver first-class guest experiences. You will process orders, serve food and beverages, and participate in a fast-paced dining room operation with strong safety and sanitation standards.

The ideal candidate will be dependable, customer-service oriented, and capable of working well in a team, with excellent communication and interpersonal skills.

Qualifications

• 2-4 years of food service experience.
• High School Diploma or equivalent.
• Must be of legal age to serve liquor.
• Must be able to work in a fast-paced environment.

Responsibilities

• Maintain a professional appearance at all times
• Provide prompt and efficient customer service
• Display knowledge of the F&B menu
• Takes guests food and/or drink orders and turns into kitchen, bar, etc.
• Serve beverages and prepared meals to guests in an accurate and timely manner
• Adhering to sanitation, safety and alcohol beverage control policies including confirming legal drinking age and discontinuing service to intoxicated guests
• Checks back to ensure guest satisfaction; replenishes items as necessary and/or requested
• Listens and responds to customer complaints
• Performs clean-up and closing procedures as assigned by manager

Skills

Customer service

Teamwork

Communication

Dependable

Interpersonal skills

Education

High School Diploma

Job description

Server, Part Time

We're hiring a Server/Bartender role for The Fountaingrove Club in California!

At Troon, we believe our Associates are our greatest strength and competitive advantage. Whether you're just kickstarting your career or have a long-standing passion for hospitality and customer service, there's an exciting new opportunity for you at The Fountaingrove Club. Engage with guests from all over, providing a first-class experience and dedicated service they will carry with them long after they've left our premises.

Ideal candidates are dependable, customer service-centric, and work well in a team. Demonstrating a strong level of communication and interpersonal skills, a Restaurant Server will be processing orders and serving food & beverage items to customers, ensuring 100% guest satisfaction.

Ideal candidates have flexible schedules with availability to work weekends and holidays, as needed. This includes competitive compensation.

Our team has made a conscious effort to ensure strong protocols are in place to keep you and our patrons safe, so you can focus on the customer experience, camaraderie, and dining room management.

Pay Scale:

$18.21 per hour, plus tips.

Responsibilities

• Maintain a professional appearance at all times
• Provide prompt and efficient customer service
• Display knowledge of the F&B menu
• Takes guests food and/or drink orders and turns into kitchen, bar, etc.
• Serve beverages and prepared meals to guests in an accurate and timely manner
• Adhering to sanitation, safety and alcohol beverage control policies including confirming legal drinking age and discontinuing service to intoxicated guests
• Checks back to ensure guest(s) satisfaction; replenishes items as necessary and/or requested
• Suggests and serves dessert, coffee and other items as applicable and/or necessary
• Handles all cash and/or credit cards for payment following all standard operating procedures
• Keeps tables, dining room and workstation(s) sanitized and organized
• Listen and respond to customer complaints
• Performs clean‑up and closing procedures as assigned by manager
• Perform all other duties assigned by supervisor or manager

Education And Experience Requirements

• 2-4 years of food service experience
• Minimum education: High School (or equivalent) Diploma
• A thorough understanding of fine and casual dining
• Must be of legal age to serve liquor according to state law
• Possesses excellent customer service skills
• Must be dependable
• Must be able to work in a fast-paced environment
• Must have strong communication and interpersonal skills
• Must be able to work in a team environment

Working Conditions

• Physical activity including long periods (6-8 hours) of standing, walking, bending, and scooping
• The employee will be required regularly to reach with arms and hands
• The employee occasionally will be required to lift up to 30lbs.
• Use of sight, reading, wrist movement to serve meals and beverages, operate food service equipment and clean food service areas
• Specific vision abilities include close, distance, color, and peripheral vision, and depth perception
• Noise level is moderately quiet
• Work extended hours during golf and holiday season.
• Work weekends and holidays

About Troon

Troon started as one facility in 1990 and has since grown to become the world's largest professional club management company. We offer careers around the world at all levels of golf operations, opportunities for professional development, growth opportunities and a comprehensive benefits package. Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail. For more information about the Troon Experience, please visit https://www.troon.com/.