Server - Athens

Lancaster Wings, Inc.; Athens (OH); On-site; USD 13,776 - 20,664; Part time

Benefits offered by this job

Flexible scheduling

Team-centered culture

Opportunities for advancement

Job summary

A vibrant restaurant in Athens is looking for dedicated Servers to join their team. The role involves creating a memorable guest experience, handling food and beverage orders accurately, and maintaining a clean dining area. Ideal candidates have prior serving experience and strong interpersonal skills. Join us and be part of a dynamic environment that is all about great food and sports!

Qualifications

• Dependability and good work ethic are essential.
• Strong understanding of food allergens is necessary.
• Must be able to lift and move up to 20 pounds.

Responsibilities

• Create and deliver an exceptional guest experience.
• Take and process food and beverage orders accurately.
• Maintain cleanliness of serving station and dining area.

Skills

Reliability

Prior serving experience

Professional demeanor under pressure

Customer service skills

Time management

Education

Ability to obtain a Food Handler Card

Job description

We are proud to be the "Greatest of All Times!" At Lancaster Wings, we are team-centered and fan-focused and we take pride in being the destination for great wings, cold beer, and all sports! We encourage you to apply to join our winning team and be part of bringing the love of sports together with great food, family, and friends!

We are currently seeking talented Servers to join our team!

As a Buffalo Wild Wings Server, your responsibilities include, but are not limited to, the following:

• Creating and delivering an over-the-top guest experience that keeps our guests coming back
• Taking food and beverage orders as instructed by guests and assuring order accuracy and timely delivery
• Processing accurate and timely payments with integrity
• Serving as a menu knowledge expert in order to provide suggestions to guests based on preferences or requests
• Upselling menu items to generate higher sales
• Executing Responsible Alcohol Service in accordance with local and company regulations
• Ensuring that food safety standards are followed in accordance with local regulations
• Quickly bussing tables and resetting table supplies upon guest departure
• Successfully resolving conflicts or guest complaints as permitted by management
• Maintaining a stocked and clean serving station/dining room/workspace
• Completing deep cleaning tasks as assigned
• Generating positive working relationships with all team members, including the Front of House and Heart of House
• Additional duties as assigned by management

Knowledge and skills you bring to the team:

• Reliability, dependability, and good work ethic
• Prior serving experience, preferably in a high volume, full-service restaurant
• Basic food service, including proper and safe usage of appropriate restaurant equipment
• Knowledge of proper sanitation, food safety and security procedures
• Ability to maintain professional demeanor under pressure
• Proficient understanding of food allergens
• Ability to obtain a Food Handler Card
• Personable and friendly personality and ability to communicate with guests
• Strong understanding and delivery of excellent customer service and guest satisfaction
• Knowledge of basic math functions and calculations involving currency
• Strong interpersonal skills and the ability to work both independently and with others
• Strong time management, organization, attention to detail, and multi-tasking skills
• Ability to take direction and constructive feedback from both peers and management
• Ability to lift and move up to 20 pounds
• Ability to work at a fast pace and with high intensity while standing for an extended period of time

Lancaster Wings, Inc. is an independent franchisee of Buffalo Wild Wings, an equal opportunity and E-Verify employer. We are committed to providing all team members with a safe, drug-free environment void of discrimination or harassment where our team members can learn, grow and develop more than they can on their own.