Server Assistant - Yellowstone National Park

Xanterra; New York (NY); On-site; Full time

Job summary

Join a vibrant team in Yellowstone National Park as a Server Assistant! This seasonal role offers an exciting opportunity to enhance your food and beverage career while working in a breathtaking environment. You'll assist in the dining room, ensuring guests have a memorable experience by refilling drinks, running food, and maintaining cleanliness. With employee housing and meals provided at low cost, plus numerous perks like park passes and discounts, this position is perfect for those who love adventure and the outdoors. Embrace the chance to connect with diverse individuals while enjoying the thrill of working in one of America's most iconic parks!

Benefits

Free Yellowstone & Grand Teton National Park pass

Employee Recreation Program

Discounted services at Yellowstone Medical Clinics

Employee discounts at local communities

Retail, Lodging and Travel Discounts

$350 Referral Bonus Program

On-site employee meals

Free laundry facility

Wi-Fi included

No state taxes deducted

Qualifications

• Ability to communicate effectively with guests and co-workers.
• Organizational skills under pressure while maintaining a pleasant demeanor.

Responsibilities

• Assist in dining room by clearing and resetting tables.
• Refill beverages and communicate with guests about park information.

Skills

Effective communication

Organizational skills

Ability to work under pressure

Knowledge of basic sanitation

Education

Certification in TIPS alcohol awareness program

Job description

Overview

Live. Work. Explore. as a part of our Food & Beverage team in Yellowstone National Park!

We operate 47 dining venues, including dining rooms, fast-casual, cafeterias, bars, employee facilities, delis and snack shops. It's high volume, fast-paced and fun! Almost half of the Yellowstone summer staff work for the Food and Beverage Operation! If you are interested in starting or enhancing your food and beverage career, the kitchen is a great place to start.

Job Summary:

• As a Server Assistant, you would be responsible for assisting in the dining room, refilling water, running food, clearing and setting tables in accordance with all sanitation and service standards. You will also be communicating with guests, answering questions and conveying general park information.

The Details:
Position Type: Seasonal
Season Dates: Mid April - Late October
Pay: $8.00/hour + Tips
Schedule: Typical schedule is 40 hours, 5 days per week (may include weekends, evenings, and holidays)

Why Yellowstone National Park?
We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection, we are the primary authorized concessionaire in Yellowstone, and proud stewards of the park.

Life in Yellowstone:

• Employee housing (dormitory-style) and on-site employee meals (cafeteria-style) provided at low cost
• Free on-site laundry facility, Wi-Fi (limited bandwidth), and utilities included
• No Wyoming state taxes deducted from your paycheck
• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world!

Benefits:

• Employee Assistance Program
• Wellness Program
• Learning and Development Program

Perks:

• Free Yellowstone & Grand Teton National Park pass
• Employee Recreation Program (recreation centers, athletics, gear rentals, seminars, van trips, hiking, and more)
• Access to discounted services at Yellowstone Medical Clinics operated by STGi.
• Employee discounts at local gateway communities
• Retail, Lodging and Travel Discounts
• $350 Referral Bonus Program
• The adventure of a lifetime!

Responsibilities:

• Help guests, Servers and Hosts in our dining rooms by clearing, cleaning and resetting tables and keeping beverage glasses filled. As with all of our front of the house staff, Server Assistants answer guests' questions, listen to stories of adventure and share their own enthusiasm for the Park.

Qualifications:

• Ability to organize and prioritize under pressure while maintaining a calm and pleasant demeanor.
• Ability to communicate effectively with guests, co-workers, and supervisors.
• Ability to absorb large amounts of information quickly: Service procedures, beverage and food menus as appropriate, operation of point of sales system.
• Knowledge of menu, specials and features.
• Knowledge of basic sanitation.
• Certification in the TIPS alcohol awareness program is required. Workshops will be provided if not currently certified.

Physical Requirements:

• Must be able to stand for long periods of time, approximately 8 hours.
• Must be able to walk for long periods of time.
• Must be able to lift and carry a minimum of 50 pounds.
• Must be able to bend, stretch, and reach for extended periods of time.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.