Server Assistant (Support Staff)

Hotel Saint Vincent; New Orleans (LA); Sur place; USD 26 000 - 42 000; Plein temps

Résumé du poste

Hotel Saint Vincent in New Orleans seeks a friendly Back Waiter to support our dining team by clearing tables, refilling water, and helping guests enjoy their experience. You will coordinate with servers and bartenders to maintain smooth service.

If you are reliable, detail-oriented, and passionate about hospitality, this role offers opportunities to grow with a respected property and contribute to a warm, guest-focused dining room.

Qualifications

• Excellent customer service and people skills required.
• Strong verbal and written communication skills required.
• Ability to stay calm and work efficiently under pressure.
• Ability to prioritize job duties and manage time effectively.
• Active TABC and ServSafe certification required.
• High School Diploma or equivalent preferred.

Responsabilités

• Maintain standards of food and beverage quality and service.
• Anticipate and address guest needs and concerns.
• Communicate with other staff and management regarding guest needs.
• Complete all side work as assigned.
• Maintain a clean and safe work environment.
• Prepare tables for new guests by restaurant standards.
• Other duties as assigned.

Connaissances

Customer service

Communication

Composure under pressure

Time management

Certifications: TABC, ServSafe

Formation

High School Diploma or equivalent

Description du poste

Description

Job Summary

As Back Waiter, you will help guests through the dining experience with the serving team. In this role, you must be willing to assist the team by removing all dishes and other items from guests’ tables, including filling water glasses and other drinks as appropriate.

If you are a proactive team player with a strong work ethic, are detail-oriented, and have a passion for hospitality, we want to hear from you!

Duties and Responsibilities Include:

• Maintain standards of food and beverage quality and standards of service
• Anticipate and address guest needs and concerns
• Communicate with other staff and management regarding the needs of the guest
• Complete all side work as assigned
• Maintain a clean and safe work environment
• Clean and prepare tables for new guests by restaurant standards
• Other duties as assigned

Requirements

Minimum Qualifications (Knowledge, Skills, and Abilities):

• Excellent customer service and people skills required
• Strong verbal and written communication skills required
• Ability to stay calm and work efficiently under pressure
• Ability to prioritize job duties and manage time effectively
• Active TABC and ServSafe certification required
• High School Diploma or equivalent preferred

Physical Requirements:

• Prolonged periods of being on your feet per shift.
• Must be able to lift up to 25 pounds at a time.

Must be eligible to work in the United States. MML Hospitality is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.