Server Assistant, Stories on High - Hilton Columbus Downtown

Hilton; Columbus (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Travel perks

Employee stock purchase

Parental leave

Caregiving support

Crisis concierge

Mental health resources

Paid time off

Health & welfare benefits

Retirement plans

Job summary

Hilton in Columbus seeks a Server Assistant (Full Time) to brighten guests and deliver memorable dining experiences. You will help prepare dining service, greet guests with a warm welcome, and support the front-line team in a fast-paced hotel setting.

Ideal candidates bring a positive attitude, strong teamwork, and a commitment to hospitality, integrity, and excellence. Join us to contribute to a culture that values guest satisfaction and professional growth within Hilton.

Qualifications

• Hospitality mindset and customer service oriented.
• Commitment to integrity and leadership.
• Teamwork and accountability.
• Ownership and urgency in daily tasks.

Responsibilities

• Delight our guests with an upbeat, friendly attitude and proactively enhance meal experiences.
• Prepare tables: set, fold napkins, and place tableware with care.
• Inspect tableware for cleanliness and report issues promptly.
• Maintain fully stocked, clean service stations ready for service.
• Assist servers by delivering beverages, bread, and other items as needed.
• Clear and transport tableware to the dishwashing area at end of service.
• Comply with health, safety, sanitation, and alcohol regulations.

Skills

Guest service

Table setting

Tableware inspection

Service station upkeep

Beverage delivery

Sanitation compliance

Regulatory compliance

Job description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Server Assistant (Full Time), you’re not just helping prepare for dining service – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Server Assistant (Full Time), you’re not just helping prepare for dining service – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

Here’s what you’ll do during a typical day:

• Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their meal experience special
• Prepare tables with precision: Set and arrange tables for dining, including folding napkins, and cleaning and placing tableware
• Inspect tableware: Ensure tableware is clean and in excellent condition, reporting any issues for immediate repair
• Manage service stations: Make sure the service stations are always fully stocked, clean, and ready for service
• Support table service: Assist servers by delivering beverages, bread, and other items as needed
• Clear and transport tableware: Remove dishware, glassware, and silverware at the end of meal service and deliver them to the dishwashing area for cleaning
• Comply with regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being

Qualifications

What It Takes to Make the Stay

At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About Us

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Benefits

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what’s next
• Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.