Server Assistant - Smokehouse Social

Snow King; Oklahoma; On-site; USD 25,000 - 35,000; Full time

Job summary

Join a vibrant team at a world-class resort where you can grow your career in the hospitality industry. As a Server Assistant, you will play a vital role in creating memorable dining experiences for guests. This position offers competitive wages and a supportive work environment that values growth and development. With unique perks, including health insurance and paid time off, you will thrive in a culture that prioritizes people first. Be part of a dynamic team that is committed to excellence and customer satisfaction, where your contributions truly matter.

Benefits

Health insurance

Retirement savings

Paid time off

Local discounts

Employee rates on hotel stays

On-site wellness programs

Qualifications

• Good communication skills and customer service experience are essential.
• Ability to lift equipment and move tables is required.

Responsibilities

• Assist Servers in servicing guests and maintaining cleanliness.
• Clear tables and reset for new guests to ensure smooth dining experience.

Skills

Good communication skills

Customer service skills

Ability to work in a fast-paced environment

Education

Previous restaurant experience

Job description

Property


About Us

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!

Location Description

Welcome to OKANA Resort and Indoor WaterPark. Located along the picturesque Oklahoma River in the vibrant Horizons District, near downtown Oklahoma City, OKANA Resort & Indoor Water Park offers exceptional career opportunities. Conveniently situated with a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event spaces spanning 30,000 square feet, OKANA provides a unique setting for a rewarding career journey. Shape your career in the heart of Oklahoma City at OKANA. Join us to contribute to our distinctive atmosphere and foster your personal and professional growth. Be a part of OKANA Resort & Indoor Water Park, where your career aspirations meet a world-class destination.

#BMC-Okana

Overview

Find your belonging by being a part of our supportive and collaborative work environment that encourages growth and fosters success.

Join our Smokehouse Social Restaurant team as a Server Assistant

Our employees are Experience Curators who are professional memory-makers, creating personalized guest experience from start to finish. Experience Curators craft meaningful, over-the-top experiences that wow our guests time after time.

Our Vision for our team members:

• Be a part of the opening team of OKANA Resort & Indoor Waterpark, where your career aspirations meet a world-class destination
• Contribute to our distinctive atmosphere and foster your personal and professional growth
• An individual committed to creating exceptional guest experiences
• Be appreciated for what you bring to the team
• Learn and grow with a company that values its associates

Why OKANA:

• Competitive wages
• People-first culture
• Health insurance
• Retirement savings
• Growth opportunities
• Paid time off
• Festive environment
• Perks & discounts

About the role

The Server Assistant plays a crucial support role to the food service staff, responsible for clearing tables, removing during dishes, refilling water glasses and resetting tables for new guests. The role is crucial in maintaining a smooth and efficient dining experience, supporting the waitstaff, and maintaining the dining area in a clean and orderly manner. The must have good customer service skills as they will interact with guests in the dining areas.

What you will be doing:

• Follow up on all service details for Captain and Food Servers.
• Maintain work areas clean and organized.
• Maintain cleanliness of work area.
• Report all unsafe conditions immediately.
• Set and clear tables according to standards.
• Stock areas with linen, glassware and silver.
• Assist Servers in servicing the guest.
• Complete all opening and closing side work, as assigned to include stocking plates, silverware, filling coffee grinder, fill wine buckets, cleaning floor, wipe down booths and chairs, move tables and chairs, push dirty linen to storage area, put away china, set out and light candles.
• Stock bus station, as assigned.
• Attend required meetings.
• Communicate with manager before leaving shift.
• Vacuum carpet at end of day.
• Mop floors.
• Complete other duties as assigned by supervisor, to include cross training.
• Seat guests.

What you bring to the role:

• Good communication skills: able to speak English and interact with customers and co-workers
• Previous restaurant experience in a similar role is preferred.
• Ability to work in a fast-paced environment.
• Physically able of lifting equipment, trays with food, and move tables and chairs.

OKANA Resort is part ofPyramid Global Hospitality, a leading hospitality company that offers career opportunities and has a steadfast commitment to putting people first.

Pyramid Global Hospitality is an Equal Opportunity Employer

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.