Server Assistant (Part-Time), Sophia's Trattoria - Conrad Orlando

Hilton; Orlando (FL); On-site; USD 28,000 - 36,000; Part time

Job summary

Join a forward-thinking hospitality leader as a Server Assistant at a luxurious resort in Orlando. This part-time position offers the chance to be part of a dynamic team dedicated to delivering exceptional guest experiences. You'll be responsible for setting and clearing tables, stocking service stations, and ensuring that every guest feels valued and cared for. With a commitment to teamwork and integrity, you will thrive in an environment that values your contributions. Enjoy a range of benefits, including flexible scheduling and opportunities for career growth in an award-winning workplace culture.

Benefits

Medical Insurance Coverage

Mental Health Resources

Best-in-Class Paid Time Off (PTO)

Go Hilton travel discount program

Matching 401(k)

Employee stock purchase program (ESPP)

Debt-free education

Career growth and development

Recognition and rewards programs

Qualifications

• Demonstrate exceptional guest experiences and teamwork.
• Adapt to various shifts including weekdays, weekends, and holidays.

Responsibilities

• Set and clear dining tables, assist food servers, and transport food items.
• Maintain cleanliness of work areas and ensure tableware is in good condition.

Skills

Customer Service

Teamwork

Adaptability

Attention to Detail

Job description

Join us in creating a legacy within a brand you can stay inspired with a team that will become family! The newest Conrad Hotel (Conrad Orlando) in Hilton’s luxury portfolio is open in Orlando.

Why join the Conrad brand? The modern luxury concept empowers you to deliver:

1. Personalized service with authenticity and passion
2. Impactful experiences
3. Creativity in our products and services

Inspired by nature and fashioned for adventure, Conrad Orlando sits on the 1,100-acre Evermore Orlando Resort (Evermore Resort) bordering Walt Disney World with a 20-acre tropical beach and 8-acre lagoon setting the stage for luxury which is as harmonious as it is captivating.

The stunning resort will feature 433 rooms (to include 51 impeccably designed suites and 10 spacious family suites), 65,000 square feet of meeting space (40,000 indoor and 25,000 outdoor), a tranquil spa, two 18-hole golf courses, and 6 food and beverage outlets. This includes 3 restaurants (rooftop, southern Italian, and poolside), a cocktail bar, marketplace and in-room dining.

Classification: Part-Time
Shift: Various – must be available to weekdays, weekends, and holidays.
Outlet: Sophia's Trattoria (All Day Dining)

What will I be doing?

As a Server Assistant / Food Runner, you are responsible for setting and clearing dining tables, stocking service stations, and transporting all food products from the kitchen to the guest while continuing in the hotel's effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

1. Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc.
2. Ensure tableware is in good and working condition and report any defects for repair
3. Stock, maintain and clean designated food station(s)
4. Assist food server(s) with table service, including, but not limited to, serving beverages, breads, etc.
5. Retrieve and transport dirty tableware to dishwashing area
6. Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
7. Transport food items to and from the kitchen
8. Check, maintain and control inventory of food items
9. Perform general cleaning to maintain cleanliness of work area
10. Put away food stock and dry goods according to established standards

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

1. Hospitality - We're passionate about delivering exceptional guest experiences.
2. Integrity - We do the right thing, all the time.
3. Leadership - We're leaders in our industry and in our communities.
4. Teamwork - We're team players in everything we do.
5. Ownership - We're the owners of our actions and decisions.
6. Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

1. Quality
2. Productivity
3. Dependability
4. Customer Focus
5. Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands (Hilton Brands). Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

1. Access to your pay when you need it through DailyPay
2. Medical Insurance Coverage – for you and your family
3. Mental Health Resources
4. Best-in-Class Paid Time Off (PTO)
5. Go Hilton travel discount program
6. Supportive parental leave
7. Matching 401(k)
8. Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
9. Debt-free education: Access to a wide variety of educational credentials (e.g., college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
10. Career growth and development
11. Team Member Resource Groups
12. Recognition and rewards programs

Available benefits may vary depending upon property-specific terms and conditions of employment.

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Job: Bars and Restaurants

Title: Server Assistant (Part-Time), Sophia's Trattoria - Conrad Orlando

Location: null

Requisition ID: HOT0BI6P

EOE/AA/Disabled/Veterans