Server Assistant - NoMI Lounge & Garden

Hyatt Hotels Corporation; Chicago (IL); On-site; Full time

Job summary

Join the NoMI Team at Park Hyatt Chicago as a Server Assistant, where you'll contribute to an exceptional dining experience. This role involves supporting servers, maintaining high standards of service, and collaborating with culinary teams in a luxury environment. With a focus on service excellence and attention to detail, you'll be part of a team that celebrates sophistication and elegance in every aspect of dining.

Benefits

Health Benefits

Pension Plan

Monthly Fitness Reimbursement

Qualified Parking & Transit Program

Paid Time Off

Discounted Colleague Rate Room Nights

Complimentary Room Nights

Complimentary Meals

On-Site Bike Rack

Qualifications

• Minimum of 2 years in a luxury or high-end dining environment.
• Genuine passion for delivering elevated guest experiences.

Responsibilities

• Assist servers by setting and clearing tables.
• Maintain cleanliness and organization of the dining area.
• Collaborate with kitchen and bar colleagues for smooth service.

Skills

Service Excellence

Communication

Attention to Detail

Team Collaboration

Professionalism

Schedule Flexibility

Job description

"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

Join the NoMI Team at Park Hyatt Chicago: Where Every Detail Reflects Excellence

ABOUT US:

Park Hyatt Chicago, nestled in the heart of the prestigious Gold Coast neighborhood along the Magnificent Mile, offers an unparalleled blend of sophisticated design, world-class service, and cultural richness. Our NoMI Lounge & Garden, situated on the 7th floor, provides a serene urban oasis where guests can indulge in modern American cuisine with French influences, sip artisanal cocktails, and enjoy breathtaking views of Lake Michigan and the Water Tower.

THE ROLE:

As a Server Assistant at NoMI Lounge & Garden, you will be an integral part of our front-of-house team, dedicated to delivering an exceptional dining experience that reflects the sophistication and elegance of Park Hyatt Chicago. Your role will encompass a range of responsibilities, all aimed at ensuring seamless service and guest satisfaction.

You will assist our servers by promptly setting and clearing tables, ensuring that each dining setting is immaculate and thoughtfully arranged. This includes maintaining the cleanliness and organization of the dining area, restocking supplies, and ensuring that all necessary items are readily available. Your attention to detail will be crucial in upholding the high standards of our establishment.

In addition to these duties, you will collaborate closely with culinary, kitchen, and bar colleagues to ensure smooth communication and service flow. This teamwork is essential in delivering timely and accurate service to our guests. Your ability to anticipate guest needs and provide discreet, attentive service will contribute to the refined atmosphere that defines NoMI Lounge & Garden.

Clickhere to spend a ‘day in the life’ of a hospitality professional at a full-service hotel via our virtual reality experience.

WAGE INFORMATION:

The hourly rate for this position is$15.45 + Tips. This position is also eligible to earn overtime and premium pay under certain circumstances.

BENEFITS:

• Health Benefits: Eligibility and coverage provided and administered through Local 1 Union.
• Pension Plan: Participation and contributions managed through Local 1 Union.
• Monthly Fitness Reimbursement: Available up to a specified monthly limit.
• Qualified Parking & Transit Program: Pre-tax benefits available, subject to eligibility.
• Paid Time Off: Vacation, holidays, and sick days provided in accordance with Local 1 Union policy.

PERKS:

• Discounted Colleague Rate Room Nights:Available based on room availability.
• Complimentary Room Nights:Offered based on availability.
• Complimentary Meals:Available in the colleague dining room.
• On-Site Bike Rack:Provided for colleague use.

Qualifications

• Experience: Minimum of 2 years in a luxury or high-end dining environment, with a proven ability to support refined, service-driven operations.
• Service Excellence: A genuine passion for delivering elevated guest experiences through anticipatory, attentive service.
• Communication: Clear and polished communication skills, with the ability to engage gracefully with guests and colleagues alike.
• Attention to Detail: Consistently upholds the highest standards of cleanliness, presentation, and guest readiness.
• Physical Stamina: Comfortable lifting and carrying moderate weight, with the endurance to stand for extended periods in a dynamic setting.
• Team Collaboration: Works harmoniously with front and back-of-house teams to ensure seamless, sophisticated service.
• Professionalism: Exemplifies poise, discretion, and professional appearance in every interaction, in line with Park Hyatt Chicago’s luxury standards.
• Schedule Flexibility: Availability to work a variety of shifts, including evenings, weekends, and holidays, to support guest needs and operational excellence.

JoinNoMI Lounge & Garden atPark Hyatt Chicagoand become a part of an elite team that defines the future of luxury dining. Here, excellence is not just expected—it’s celebrated.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Our family is always growing. Want to be in the know?