Server Assistant - Lower Deck

Three Oaks Hospitality; Tampa (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee Discount

Referral Program

Flexible Schedule

Paid Training

Job summary

Three Oaks Hospitality in Tampa, FL seeks a dedicated server assistant to support our servers, keep tables clean, set for guests, and help with beverage prep and payments. You’ll participate in opening, running, and closing duties while upholding sanitation standards.

Ideal candidates are organized, customer-focused, and able to thrive in a fast-paced restaurant environment. Prior restaurant experience and a valid Food Handler Certification are preferred.

Qualifications

• High school diploma or GED required.
• Valid Food Handler Certification required.
• Restaurant experience preferred.

Responsibilities

• Deliver genuine hospitality to guests.
• Set and reset tables promptly and maintain cleanliness.
• Assist servers with processing payments and handling guest requests.
• Maintain interior and exterior cleanliness.
• Open, run, and close duties as assigned.
• Handle guest complaints professionally.
• Communicate with managers and hosts about table availability.
• Sweep floors and carry dishes to the dish area.

Skills

Interpersonal skills

Guest service

Fast-paced

POS systems

Organization

Education

High school diploma or GED

Food Handler Certification

Job description

Three Oaks Hospitality is looking for hardworking and dedicated server assistants to aid our servers and ensure that tables are cleared, cleaned, and properly set for patrons. The server assistant’s responsibilities include preparing and refilling beverages, assisting servers with processing payments, removing trash, and sanitizing restaurant menus. You should also be able to perform end-of-day clean-up duties.

To be successful as a server assistant, you should be well-organized and able to work in a fast-paced environment. Ultimately, an outstanding server assistant should demonstrate effective communication skills and always provide excellent guest service.

Supervisory Responsibilities

• None.

Duties/Responsibilities

• Deliver genuine hospitality to and establish emotional connections with our guests.
• Contribute to the overall teamwork and success of the restaurant.
• Communicate effectively with guests and team members.
• Maintain proper grooming and uniform standards.
• Ensure interior and exterior cleanliness of restaurant.
• Set and reset tables perfectly for guests a timely manner.
• Sweep floors throughout entire restaurant.
• Carry dirty dishes, glassware, and silverware to the dish area for cleaning.
• Handle guest complaints professionally and alert a manager immediately.
• Communicate with managers and hosts regarding table availability and key table updates.
• Maintain high level of cleanliness and sanitation.
• Perform all opening, running, and closing duties accurately.
• Perform other related duties as assigned.

Required Skills/Abilities

• Excellent interpersonal and guest service skills.
• The ability to work in a fast-paced environment.
• Well-organized with ability to take and place food and beverage orders accurately.
• Ability to operate point-of-sale systems.

Education And Experience

• High school diploma of GED.
• Valid Food Handler Certification.
• Restaurant industry experience.

Physical Requirements

• Remain standing for extended periods of time.
• Bending, squatting, and lifting up to 20 lbs. for short distances.
• Ability to work with varying noise levels.

Benefits

• Employee Discount
• Referral Program
• Flexible Schedule
• Paid Training