Server Assistant - LORO Kirby

Uchi Restaurants; Houston (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical / Dental / Vision / Accident

Employee Assistance Program

Employer Matched 401k Savings plan

Dining discounts

Job summary

Hai Hospitality is seeking a Server Assistant / Server to support front-of-house operations in our multi-concept group, including LORO and associated venues. You will help maintain dining room flow, assist with side work, and ensure timely food running and table resets.

There is room for growth into a Bartender role with increased responsibilities and wages. Hai Hospitality offers benefits such as health insurance options, an Employee Assistance Program, and a 401k plan, with dining discounts

Qualifications

• Ability to communicate effectively with guests and staff.
• Identify safety issues and follow safety guidelines.
• Lift and carry up to 50 lbs, stock inventory.
• Stand and walk for extended periods.
• Reconfigure seating arrangements as needed.
• Work in a fast-paced, high-pressure environment.
• Work in hot or cold temperatures.
• Use kitchen equipment safely and efficiently.
• Maintain a neat workspace and proper storage.
• Respond quickly to customer needs.
• Collaborate in a crowded serving area.
• Tolerate allergens and food odors.
• Maintain professional appearance.

Responsibilities

• Acquaint yourself with our menu, current specials, and cuisine. We'll provide all the info you need to succeed!
• Learn about beer, wine, and cocktails through peer-led beverage training
• Be present and active on the floor, assisting with running side work
• Bus and reset tables, polish glassware, stock supplies
• Assist Bartenders with all aspects of service to enhance the guest experience
• Deliver food to our guests and explain each dish
• Receive, organize, and deliver curbside orders to guests waiting outside

Skills

Customer service

Communication

Safety awareness

Flexibility

Physical stamina

Job description

Job Description:

Hai Hospitality and LORO, Asian Smokehouse + Bar, is accepting applications for Server Assistant / Server. The position of Service Assistant is the backbone of the Front of House. The goal is to help maintain a high level of service by keeping a keen eye on the dining room, expo line, and bar, SAs are responsible for being the primary food runners, as well as cleaning and resetting tables. Fully trained Server Assistants will have the opportunity to move into a Bartender position, which results in an increase in responsibility and expected wages!

What you’ll do in this role:

• Acquaint yourself with our menu, current specials, and cuisine. We'll provide all the info you need to succeed!
• Learn about beer, wine, and cocktails through peer-led beverage training
• Be present and active on the floor, assisting with running side work
• Bus and reset tables, polish glassware, stock supplies
• Assist Bartenders with all aspects of service to enhance the guest experience
• Deliver food to our guests and explain each dish
• Receive, organize, and deliver curbside orders to guests waiting outside

Why You’ll Love Working With Us

• Medical / Dental / Vision / Accident insurance options available
• Employee Assistance Program with mental health services available
• Employer Matched 401k Savings plan
• Opportunity to grow – we promote from within almost exclusively
• Dining discounts

Basic Qualifications

Must be able to effectively communicate with guests and other employees

Detect and identify safety issues, and comply with safety guidelines and standards

Lift and carry trays, dishes, equipment, and goods up to 50 lbs, stock inventory, and perform restocking duties

Must have the ability to stand and walk for extended periods

Bend, stoop, and reach to access various areas and items

Ability to work in a fast-paced, high-pressure environment

Ability to work in a variety of temperatures, both hot and cold

Lift, push, or pull objects such as tables and chairs to reconfigure seating arrangements

Ability to use kitchen equipment safely and efficiently, such as ovens, grills, and knives

Maintain a neat and organized workspace, including proper storage of supplies and cleaning of surfaces

Move quickly and efficiently to respond to customer needs

Ability to work in close proximity to coworkers in a crowded kitchen or serving area

Tolerate exposure to potential allergens and food odors

Maintain a professional and hygienic appearance, including proper uniform and personal grooming

Understand directives and communicate effectively with Leadership and coworkers

Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential functions

The Hai Experience

Hai Hospitality is a multi-concept, emerging restaurant group based in Austin, Texas. Our restaurant concepts include Uchi, Uchiko, Uchiba, and Loro. It's about hospitality and giving back. Our employees take pride in their work ethic, their craft, and their creativity. Feel proud of where you work, help create an experience for our guests, and work with cool people.

Our Arizona and Florida locations participate in E-Verify. For more information below, please follow the links below:

• If you havetheright to work, don't let anyonetakeit away :E-verify.gov
• E-VerifyParticipation Poster

Hai Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.