Server Assistant - LORO Domain

Uchi Restaurants LLC; Austin (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Accident insurance

Employee Assistance Program

401(k) with employer match

Dining discounts

Career growth opportunities

Job summary

Hai Hospitality is hiring a Service Assistant / Server to support front of house at Hai Hospitality and LORO, Asian Smokehouse + Bar in Austin, TX. You’ll be present on the floor, run food, stock, reset tables, and help bartenders while delivering a high level of guest service.

This full-time role requires weekend availability. Benefits include medical, dental, vision options, an employee assistance program, and dining discounts; opportunities for advancement into bartender positions are

Qualifications

• Able to communicate effectively with guests and team members.
• Capable of lifting and carrying trays, dishes, and equipment up to 50 lbs.
• Ability to stand and move for extended periods in a fast-paced environment.
• Demonstrates guest-focused service with a professional appearance.

Responsibilities

• Acquaint yourself with the menu and daily specials.
• Run food to guests and explain dishes.
• Bus and reset tables; polish glassware; stock supplies.
• Assist bartenders to enhance guest experience.
• Deliver curbside orders to guests waiting outside.

Skills

Communication

Safety awareness

Physical stamina

Customer service

Teamwork

Job description

Job Description:Hai Hospitality and LORO, Asian Smokehouse + Bar, is accepting applications for Service Assistant / Server . The position of Service Assistant is the backbone of the Front of House. The goal is to help maintain a high level of service by keeping a keen eye on the dining room, expo line, and bar, SAs are responsible for being the primary food runners, as well as cleaning and resetting tables. Fully trained Server Assistants will have the opportunity to move into a Bartender position, which results in an increase in responsibility and expected wages!This is a full time position with required weekend availability, and SA's make about $600-$800 in tips per week!What you’ll do in this role:Acquaint yourself with our menu, current specials, and cuisine. We'll provide all the info you need to succeed!Learn about beer, wine, and cocktails through peer-led beverage trainingBe present and active on the floor, assisting with running side workBus and reset tables, polish glassware, stock suppliesAssist Bartenders with all aspects of service to enhance the guest experienceDeliver food to our guests and explain each dishReceive, organize, and deliver curbside orders to guests waiting outsideWhy You’ll Love Working With UsMedical / Dental / Vision / Accident insurance options availableEmployee Assistance Program with mental health services availableEmployer Matched 401k Savings planOpportunity to grow - we promote from within almost exclusivelyDining discountsBasic QualificationsMust be able to effectively communicate with guests and other employeesDetect and identify safety issues, and comply with safety guidelines and standardsLift and carry trays, dishes, equipment, and goods up to 50 lbs, stock inventory, and perform restocking dutiesMust have the ability to stand and walk for extended periodsBend, stoop, and reach to access various areas and itemsAbility to work in a fast-paced, high-pressure environmentAbility to work in a variety of temperatures, both hot and coldLift, push, or pull objects such as tables and chairs to reconfigure seating arrangementsAbility to use kitchen equipment safely and efficiently, such as ovens, grills, and knivesMaintain a neat and organized workspace, including proper storage of supplies and cleaning of surfacesMove quickly and efficiently to respond to customer needsAbility to work in close proximity to coworkers in a crowded kitchen or serving areaTolerate exposure to potential allergens and food odorsMaintain a professional and hygienic appearance, including proper uniform and personal groomingUnderstand directives and communicate effectively with Leadership and coworkersReasonable accommodations may be made to enable qualified individuals with a disability to perform the essential functionsThe Hai ExperienceHai Hospitality is a multi-concept, emerging restaurant group based in Austin, Texas. Our restaurant concepts include Uchi, Uchiko, Uchiba, and Loro. It’s about hospitality and giving back. Our employees take pride in their work ethic, their craft, and their creativity. Feel proud of where you work, help create an experience for our guests, and work with cool people.Our Arizona and Florida locations participate in E-Verify. For more information below, please follow the links below:If you have the right to work, don't let anyone take it away : E-verify.govE-Verify Participation PosterHai Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.