Server Assistant (Full-Time), McArthurs - Arizona Biltmore

Arizona Biltmore; Phoenix (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a dynamic team at an iconic resort as a Server Assistant, where you'll play a vital role in delivering exceptional dining experiences. This full-time position offers the chance to work in a supportive environment that values growth and development. With a focus on luxury dining, you'll assist in setting up and clearing tables, ensuring guest satisfaction, and maintaining the highest standards of service. Enjoy unique perks and benefits while being part of a renowned hospitality brand that prioritizes its employees. If you have a passion for hospitality and a commitment to excellence, this opportunity is perfect for you.

Benefits

Comprehensive Health Insurance

Retirement Plans

Paid Time Off

On-site Wellness Programs

Local Discounts

Employee Rates on Hotel Stays

Qualifications

• Prior food and beverage experience is preferred.
• Must possess excellent communication skills and a professional attitude.

Responsibilities

• Set and clear dining tables, assist servers, and respond to guest inquiries.
• Maintain cleanliness of food stations and ensure tableware is in good condition.

Skills

Food and Beverage Experience

Team Player

Attention to Detail

Excellent Communication Skills

Professional Attitude

Job description

Server Assistant (Full-Time), McArthurs - Arizona Biltmore

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About Us
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide.

Location Description:
The iconic Arizona Biltmore is located in the heart of the prestigious Biltmore neighborhood in Phoenix. The resort was named the "Jewel of the Desert" since its opening on February 23, 1929. This gorgeous 39-acre property reopened in May 2021 after undergoing a $150 million restoration and has over 700 rooms, over 200,000 square feet in banquet space, and 8 food and beverage outlets.

Overview
McArthur's is named after the resort's architectural inspirations serving New American cuisine with hints of the Sonoran Desert delivering a creative fusion of meticulously sourced ingredients brought from farm to table in a menu of comforting delight.

Duties
As a Server Assistant, you would be responsible for setting and clearing dining tables, stocking service stations, and assisting the Server in delivering an exceptional dining experience. Specifically, this includes the following duties:

• Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc.
• Ensure tableware is in good and working condition and report any defects for repair.
• Stock, maintain and clean designated food stations.
• Assist Server with table service, including, but not limited to, serving beverages, breads, etc.
• Retrieve and transport dirty tableware to dishwashing area.
• Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner.
• Follow all policies and procedures of the hotel and department.
• Complete all sidework and assist with other duties as assigned by management.

This is a full-time position, and you must have availability to work days, nights, weekends, and holidays. Shifts vary based on business needs but are typically between the hours of 7am-5pm or 5pm-12am.

Qualifications

• Prior food and beverage experience, preferred
• Luxury / upscale dining experience, preferred
• Team player
• Great attitude
• Attention to detail
• Professional
• Excellent communication skills

Seniority level

Entry level

Employment type

Full-time

Job function

Purchasing

Industries

Retail