Job Summary
City Cellars HTX is seeking energetic, reliable, and guest-focused Server Assistants to support our service team and ensure our guests receive a seamless, elevated experience. This is a physically active role ideal for someone who thrives in a fast-paced environment and enjoys being a key part of a tight-knit team. You’ll play a crucial part in keeping service flowing smoothly by delivering food, resetting tables, and supporting both the kitchen and FOH staff.
Key Responsibilities
- Promptly deliver food orders from the kitchen to guests with attention to accuracy, presentation, and timing.
- Confirm that each order meets quality and ticket specifications before it leaves the pass.
- Communicate clearly with servers and kitchen staff to coordinate timing and guest needs.
- Assist servers by retrieving condiments, utensils, beverages, or other needed items during service.
- Clear and reset tables quickly and efficiently to maintain seating flow.
- Help maintain cleanliness in the dining area, including floor and service stations.
- Communicate guest concerns, dietary needs, or feedback to the appropriate team members.
- Assist with light prep or food running tasks as needed to support BOH and FOH efficiency.
- Maintain a professional, energetic, and team-oriented demeanor at all times.
Qualifications
- Previous experience in a similar food runner or server assistant role preferred.
- High energy, strong communication skills, and a guest-first attitude.
- Ability to work quickly while maintaining attention to detail.
- Physically capable of lifting trays, standing for extended periods, and navigating the dining space efficiently.
- Reliable, punctual, and collaborative.
- Weekend and holiday availability is required.
What We Offer
- Subsidized health insurance (eligible from day one; increased employer contribution after 90 days)
- Standard Paid Time Off policy (vacation, personal, and sick days)
- Steady, set schedule
- Uniform reimbursement eligibility after six months
- Daily family meal
- Team-oriented, supportive culture
- Opportunities for growth within City Cellars and future Howling Hospitality venues