Server Assistant/Expo

Paycom - ATS; Cincinnati (OH); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Medical, Vision & Dental

Life Insurance

401k with match

Job summary

Forno Osteria and Bar Montgomery is a welcoming Italian dining spot known for wood-fired pizzas, fresh pastas, and seasonal dishes. ExpoFood expeditors ensure orders move efficiently from servers to the kitchen, calling out orders, and preparing dishes for delivery.

They verify accuracy and assist in maintaining top quality and fast service for guests, while coordinating between front and back of house. Responsibilities include prioritizing orders, inspecting dishes before delivery, and ensuring

Qualifications

• Proven experience as food expeditor or similar restaurant role.
• Understanding of health and safety rules in a kitchen.
• Dexterity with kitchen equipment and ability to lift heavy trays.

Responsibilities

• Ensure smooth flow of orders from waiters to kitchen.
• Verify orders are prepared with correct priority.
• Check dishes for accuracy, presentation and temperature.
• Deliver orders to maintain fast service and update staff as needed.
• Inspect premises for quality and sanitation and assist in cleaning.
• Communicate important information between kitchen and wait staff.

Skills

Food expeditor

Communication

Customer service

Safety standards

Organization

Heavy lifting

Job description

Forno Osteria and Bar Montgomery is a warm, neighborhood Italian spot where rustic tradition meets modern flair. Centered around a wood-fired oven, the menu celebrates handcrafted pizzas, fresh pastas, and seasonal dishes made with quality ingredients and bold, authentic flavors. An inviting bar pours thoughtfully curated wines, classic cocktails, and local favorites, making it just as perfect for a casual dinner as it is for a lively night out. Cozy, welcoming, and unmistakably Italian, Forno Osteria and Bar is a place to gather, linger, and enjoy great food done right.ExpoFood expeditors are the liaison between the kitchen staff and the customers. They are responsible for the smooth flow of orders and efficient delivery of service. They communicate with the FOH and BOH and they inspect the quality of the dishes served. In the food expeditor role, you will be in charge of calling out orders to the chefs and preparing dishes for delivery. A key element of this role is to ascertain that each staff member receives the proper orders. Success in this role will be demonstrated by positive feedback from guests through timely and accurate order delivery.ResponsibilitiesEnsure the efficient flow of orders from the waiters to the kitchenEnsure orders are being prepared with the correct priorityAssist in the final preparation of dishesCheck dishes before delivery for accuracy, presentation and temperatureDeliver orders to maintain fast serviceEliminate obstacles in service, food preparation lines or dish washingInspect the premises according to quality and sanitation standards and assist in cleaningTransfer important information between the kitchen and the wait staff (e.g. when a customer has a particular request)Handle complaints from guests to preserve the restaurant’s reputationBenefits: 70% company covered Medical, Vision, and Dental Insurance for full time employees. 100% covered Life Insurance and STD for full time employees. 401k with 3% match after one year of employment.Schedule: No lunches, late nights, or Sundays (Except Easter and Mother's Day Brunch)Compensation: $12 base hourly rate plus tipsRequirements and skillsProven experience as food expeditor or other restaurant positionUnderstanding of health and safety rules in a restaurantDexterity in using kitchen equipment or utensils and carry heavy traysWell-organized and ability to lead and direct peopleExcellent communication and negotiation skillsOutstanding coordination and multi-tasking abilitiesA customer-oriented approachMust be able to lift 50+ lbs. and stand for 4+ hours