Server Assistant- Doubletree Guest Suites Ft Shelby/ Detroit Dwntwn

Hilton in; Detroit (MI); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Server Assistant to join their team. In this role, you will be instrumental in creating memorable dining experiences by setting and clearing tables, stocking service stations, and assisting food servers. The ideal candidate will embody values of hospitality, integrity, and teamwork, ensuring that every guest receives exceptional service. Join a company renowned for its commitment to quality and innovation, and be part of a team that strives to deliver remarkable experiences every day. If you are passionate about hospitality and eager to make a difference, this opportunity is perfect for you.

Qualifications

• Strong focus on delivering exceptional guest experiences.
• Ability to work effectively in a team environment.

Responsibilities

• Set and prepare dining tables, ensuring cleanliness and proper tableware.
• Assist food servers with table service and respond to guest inquiries.

Skills

Customer Service

Teamwork

Attention to Detail

Communication Skills

Job description

Server Assistant- Doubletree Guest Suites Ft Shelby/ Detroit Dwntwn (Food Services)

A Server Assistant is responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Server Assistant, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc.
• Ensure tableware is in good and working condition and report any defects for repair
• Stock, maintain and clean designated food station(s)
• Assist food server(s) with table service, including, but not limited to, serving beverages, breads, etc.
• Retrieve and transport dirty tableware to dishwashing area
• Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Customer Focus

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!