Server Assistant, Desire Oyster Bar

Sonesta Hotels; New Orleans (LA); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player in hospitality seeks a dedicated Server Assistant to join its vibrant team. In this role, you'll play a crucial part in ensuring a seamless dining experience for guests by assisting servers, setting and clearing tables, and maintaining service stations. Your ability to deliver exceptional service and build strong relationships with colleagues will contribute to a warm and welcoming atmosphere. This position offers a chance to grow within a supportive environment that values teamwork and guest satisfaction. If you're passionate about hospitality and eager to make a difference, this opportunity is perfect for you.

Benefits

Medical, Dental and Vision Insurance

Health Savings Account with Company Match

401(k) Retirement Plan with Company Match

Paid Vacation and Sick Days

Sonesta Hotel Discounts

Educational Assistance

Paid Parental Leave

Company Paid Life Insurance

Company Paid Short Term and Long Term Disability Insurance

Various Employee Perks and Discounts

Qualifications

• Track record of delivering exceptional guest experiences.
• Strong communication skills and professional demeanor.

Responsibilities

• Assists servers and ensures service stations are stocked.
• Cleans dining areas and sets tables with silverware.

Skills

Exceptional guest experience

Strong communication skills

Professional appearance and demeanor

Education

Valid ServSafe Food Handler Certificate

Job description

Job Description Summary

The server assistant is responsible for the clearing and setting of tables as well as providing assistance to the service team in a timely manner.

Job Description

Key Job Functions

• Assists servers in their tasks
• Ensures all service stations in the kitchen are stocked and ready for service
• Removes soiled dishes from table; brings to dish washing area
• Completes set up and teardown of dining events as assigned
• Carry food trays to tables using the correct seat positions on the ticket
• Place entrée to the correct seat positions accordingly
• Sets tables with silverware, glassware and other items
• Polishes silverware before and after shifts
• Cleans dining room areas
• Stocks servers’ station with supplies
• Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.
• Build solid relationship with your colleagues
• Treat colleagues with respect and dignity
• Deliver Passionate & Engaging Service to our Guests
• You will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs in order to exceed their expectations
• You will consistently deliver our GUEST model:
  • Greet or welcome everyone, warmly with a smile
  • Use eye and ear contact and guest’s name
  • Establish/anticipate needs
  • Solve and own all requests/complaints
  • Thank everyone

Qualifications and Skills

• Track record of delivering exceptional guest or client experience
• Strong communication skills
• Appropriate professional appearance and demeanor
• Valid ServSafe Food Handler Certificate required

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand. The employee is frequently required to walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee is occasionally required to talk or hear. The employee must occasionally lift and/or move up to 50 pounds for carrying objects, and 100 pound maximum for lifting. Specific vision abilities required by this job include color vision.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.