Server Assistant - City Cruises - New York

Hornblower Cruises and Events; New York (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a dynamic team at a leading provider of unforgettable experiences on land and water! As a Server Assistant, you'll play a crucial role in delivering exceptional service to guests while working in a vibrant environment. This part-time position offers the opportunity to engage with a diverse clientele, ensuring their dining experience is memorable. If you thrive in a fast-paced setting and have a passion for hospitality, this is the perfect role for you. Embrace the chance to grow with a company that values creativity and teamwork, and be part of an organization that celebrates its employees and their contributions.

Qualifications

• Energetic and enthusiastic personality essential.
• Must possess a service orientation - actively looking for ways to help others.

Responsibilities

• Provide exceptional hospitality to guests and coworkers.
• Maintain cleanliness and safety of all common areas and service stations.
• Assist with the warm and efficient greeting and seating of guests.

Skills

Hospitality

Communication

Teamwork

Adaptability

Education

High school diploma or equivalent

Job description

Description

Salary - $16.50/hr - $18.00/hr; plus tips

City Cruises is seeking a Part-Time Server Assistant for our operation in New York City

About Us:

City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

About the Opportunity:

The successful Server Assistant aids servers in the prompt delivery and removal of food and beverage items, is hospitable and cordial to guests and coworkers, acts safely and responsibly, and is knowledgeable about the vessel and the skyline.

About You:

This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System.

Essential Duties & Responsibilities:

• Provide exceptional hospitality to guests and coworkers as prescribed in our Respect Service System (RSS)


• Provide guests with water, coffee/tea, and bread service throughout the meal


• Bus used and unneeded dishes and glassware from guests tables to galley


• Scrape and stack dirty dishes, and carry dishes and other tableware to the galley for cleaning


• Maintain the cleanliness and safety of all common areas and service stations; clean up spilled food, drink and broken dishes, and remove empty bottles and trash


• Set up and break down dining room and service stations as prescribed; this requires movement of dining cabin furniture


• Provide information to guests including menu descriptions, order of service, entertainment options, cruise route and points of interest


• Be prepared to begin work at scheduled time


• Maintain uniform and personal grooming in compliance with appearance standards


• Assist with the warm and efficient greeting and seating of guests when they arrive *


• Additional job duties as assigned

Requirements & Qualifications:

• High school diploma or equivalent required.


• Must meet minimum state age requirements.


• Previous restaurant experience preferred.


• Energetic and enthusiastic personality essential.


• Must be able to effectively understand and convey written and verbal information to guests and coworkers.


• Must possess a service orientation - actively looking for ways to help others.


• Will work for extended periods of time without sitting.


• Required to lift furniture and other heavy items such as bus tubs up and down stairs.


• Will be required to be available for work on all major holidays.

About Us:

City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

The RESPECT Service Systemembodies City Experiences' mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

The Company is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and harassment against any applicants or employees based upon their race, color, religion, national origin, sex, age, sexual orientation, gender identity or expression, mental or physical disability, status as a protected veteran, or other characteristics prohibited by applicable law.

Additionally, we encourage all qualified applicants including those with past arrest or conviction records to apply.The Company participates in the E-Verify program in certain locations.

We encourage qualified applicants with arrest and conviction records to apply.

Qualifications

Experience

Previous restaurant experience preferred (preferred)

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.