Server Assistant (Busser)

Champions Group; Dallas (TX); On-site; USD 55,000 - 100,000; Full time

Job summary

Champions Group, a leader in the gaming and hospitality industries, seeks a Server Assistant to uphold their commitment to excellence in customer service. Based in Dallas, Texas, you'll ensure a positive dining experience by delivering food and beverages while maintaining a clean environment. Successful candidates will embody the company's values and provide top-tier service to our guests.

Qualifications

• Must be 18 years or older.
• Prior experience in a restaurant or hotel is preferred.
• Knowledge of the company’s food and beverage menus.

Responsibilities

• Provide exemplary customer service and food delivery.
• Maintain cleanliness of dining areas.
• Assist servers and anticipate guest needs proactively.

Skills

Attention to detail

Communication

Customer service

Resource management

Education

Food Handler’s Certification

TABC Certification

Job description

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As a major player in the gaming and hospitality industries across California, Florida, and now Texas, we're expanding our reach in the Texas market with a mission to redefine the entertainment landscape. Driven by innovation and corporate excellence, our team thrives on curiosity, strategic vision, and a commitment to integrity, quality, and good judgment. Company culture at Champions is of the utmost importance to us. We seek individuals who view the world through a lens of unlimited possibilities, and who value people above everything else.

The Server Assistant is responsible for providing food, beverages, and exemplary customer service to members and guests. Displaying a positive attitude with having knowledge about the food and beverage menu will ensure member/guest satisfaction and retention.

Responsibilities:

• Help maintain the culture and positive vibe of the brand experiences while serving guests
• Set up tables before service with appropriate utensils and napkins, and bus tables by removing dirty dishes and trash
• Assist in placing the appropriate tableware guests need to enjoy their meal
• Master memorizing the menu and recommending appetizers, meals, and drinks
• Deliver food orders to guests quickly and accurately
• Check in with guests to ensure their experience is satisfactory
• Deliver a memorable dining experience by resolving all guest issues promptly and professionally
• Adhere to all health and safety regulations
• Promptly clear, clean, and reset tables between courses and after guest departure
• Refill water glasses and assist with beverage service as needed
• Ensure cleanliness and organization of the dining area and service stations
• Assist servers with running food, delivering bread, setting tableware, etc
• Monitor guest needs discreetly and anticipate requests without interrupting the dining experience
• Maintain a professional demeanor and appearance at all times
• Support the flow of service during busy periods and special events
• Communicate effectively with servers, hosts, and kitchen staff to ensure guest satisfaction
• Other duties, responsibilities, and requirements may be assigned as necessary
  
  
  

Skills & Abilities:

• Must be 18 years or older
• Prior experience in a restaurant or hotel is preferred, or Prior expertise in fine dining or upscale hospitality
• Food Handler’s Certification & TABC Certification
• Ability to adhere to all company policies and the code of conduct
• Exemplary time and resource management, including good attendance
• Ability to cope with fast-paced environments and a team-oriented environment
• Knowledgeable about the Company’s food and beverage menus
• Ability to speak and write in basic English
• Strong attention to detail, cleanliness, and organization
• Excellent communication and interpersonal skills
• Professional appearance and demeanor
• Ability to stand, walk, and lift up to 30 pounds during shifts
• Flexible availability, including nights. Work varied shifts, to include weekends and holidays, preferred availability 2pm-12am
  
  
  

We provide equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Entertainment Providers

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