Server Assistant (ARC Bar)

Hyatt Hotels Corporation; Chicago (IL); Hybrid; USD 42,981,000 - 48,712,000; Full time

Benefits offered by this job

Health benefits

Pension plan

Wellness reimbursement

Paid time off

Colleague room discount

Complimentary room nights

Complimentary meals

On-site bike rack

Job summary

Hyatt Regency McCormick Place in Chicago is hiring a Server Assistant for ARC Bar. You will assist the cocktail server, handle guest interactions, and help maintain a fast-paced, welcoming environment. The role requires the ability to lift moderate weight and stand for long periods.

Benefits include health coverage, a Local 1 Union pension plan, wellness reimbursement, paid time off, and complimentary room nights/meals when available. Open hours are 9am–1am.

Qualifications

• Customer service oriented in fast-paced environment
• Strong verbal communication skills
• Physical stamina to lift moderate weight
• Ability to stand for long periods
• Open availability 9am–1am
• Compliance with sanitation and health regulations

Responsibilities

• Assist the cocktail server in serving guests at ARC Bar
• Support bar service with efficiency in a high-volume setting
• Maintain cleanliness and safety standards in the work area
• Provide courteous guest interaction in a fast-paced environment

Job description

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"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

Whether traveling for business or pleasure, Hyatt Regency McCormick Place has everything you’ll need under one hotel roof with over 1258 guest rooms, 53 suites and 13,000 sq. ft. of meeting space. In addition, our conference center boasts nearly 30,000 sq. ft. of meeting space. You will rest comfortably in spacious rooms and suites. Enjoy international cuisine at Third Star, ramen bowls at Sixes & Eights or meet for drinks at ARC Bar. Relax in our indoor pool and reenergize in the 24-hour StayFit™ Gym. If you are hosting a meeting or event, our hotel gives you direct access to more than 2.8 million square feet of space at the country’s largest convention center.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Hyatt has been named to the Fortune 2024 "100 Best Companies to Work For®” list in the United States for the 11thyear in a row.

The Server Assistant (ARC Bar) is responsible for assisting the cocktail server in serving the guest. This person must have good communication skills as well as the ability to lift, pull and push moderate weight. This is a fast pace position with continual customer contact.

ARC Bar: Adding a dose of electricity to Chicago nightlife, this hotel bar and outdoor terrace pays tribute to the spirit of the 1893 World’s Fair. Glowing with thousands of Edison bulbs, Arc Bar provides a vintage experience, rewired with a modern edge. Enjoy craft beers and cocktails inside or drink on the dog-friendly terrace in warmer months equipped with plush outdoor seating and fire pits.

Wage information

The hourly wage for this position is $15.75

• Health Benefits:Eligibility and coverage provided and administered through Local 1 Union.
• Pension Plan:Participation and contributions managed through Local 1 Union.

Monthly Wellness Reimbursement:Available up to a specified monthly limit.

• Paid Time Off:Vacation, holidays, and sick days provided in accordance with Local 1 Union policy.
• Discounted Colleague Rate Room Nights:Available based on room availability.
• Complimentary Room Nights:Offered based on availability.
• Complimentary Meals:Available in the colleague dining room.
• On-Site Bike Rack:Provided for colleague use

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• previous restaurant or customer service experience preferred
• Refined verbal communication skills.
• Must have physical stamina to lift moderate amounts of weight.
• Ability to stand for long periods of time.
• Ensure safe, secure, and healthy facility environment by following all sanitation standards and procedures; complying with health and legal regulations.
• Open availability hours could vary from 9am to 1am

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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