Server Assistant

Viceroy Hotels and Resorts

Santa Monica (CA)

On-site

USD 25,000 - 39,000

Full time

14 days+

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) Employer matching

Job summary

Viceroy Hotels in Santa Monica is seeking a Server Assistant to support servers, bartenders and room service, ensuring prompt service and guest satisfaction. You will help maintain dining room cleanliness and smooth service flow, contributing to a memorable dining experience.

Ideal candidates have 1-2 years in fine dining, strong communication, teamwork, and the ability to stand for long periods. This full-time role offers comprehensive benefits and opportunities within a luxury hospitality

Qualifications

1-2 years experience in a fine dining, high-volume atmosphere.
Exceptional communication skills.
Prior experience as a busser or server assistant in a full-service restaurant.
Ability to learn and retain information quickly.
Intellectual curiosity.
Ability to work clean, organized and as part of a team.
Must be able to stand and walk for an extended period of time.
May be required to lift trays of food or food items weighing up to 30 lbs.

Responsibilities

Assists and supports servers, bartenders and room service to ensure prompt service and guest satisfaction.
Maintain cleanliness of dining room and equipment.
Keep the restaurant organized and clean.
Maintain cleanliness of work areas and service areas throughout the day.
Complete closing duties and restock items as needed.
Monitor food quality and assist in running food.
Adhere to uniform and professional appearance standards.
Communicate clearly with peers and management.
Ensure guests are greeted and service needs anticipated.

Skills

Fine dining experience

Communication skills

Teamwork

Lift 30 lbs

Job description

Viceroy Hotels Viceroy Hotels & Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection. A leader in modern luxury, Viceroy is committed to creating unique, immersive experiences that allow guests to craft unforgettable narratives rooted in the authenticity of each destination. Viceroy’s portfolio of hotels and resorts can be found in a diverse array of breathtaking and inspiring locations including Los Cabos, Santa Monica, Chicago, Riviera Maya, Kopaonik, Snowmass, Washington D.C., St. Lucia, and Portugal’s Algarve, with a forthcoming resort in Sun Valley, Idaho slated to open in summer 2026.

Location

Hyatt Centric Santa Monica

Overview

The Server Assistant is responsible for overseeing table maintenance, maintaining the flow of service and assisting the servers in the dining room. This position requires a motivated hospitality professional who is organized, friendly, and passionate. You will be an integral part of our service team who sets the stage for a memorable meal. You have a passion for food and beverage and you strive to provide selfless hospitality to our guests. You have amazing attention to detail, work well as part of a team, and work well under pressure.

Responsibilities

Food and Beverage Server Assistants assists and supports servers, bartenders and room service servers to ensure prompt service and guest's satisfaction. Server Assistant responsibilities include:
Maintaining cleanliness of dining room and equipment
Consistently keep the restaurant organized and clean
Maintain cleanliness of work areas, china, glass, etc., throughout the day
Complete closing duties, including restocking items, turning off lights, etc.
Checking food quality and correctness as well as running food
Must be able to carry heavy equipment for extended periods of time (trays with food)
Ensure uniform and personal appearance are clean and professional
Welcome and acknowledge all guests according to company standards
Anticipate and address guests' service needs
Speak with others using clear and professional language
Ensure adherence to quality expectations and standards
Adhere to departmental policies and procedures
Effectively communicate with peers, management, line and front of the house colleagues
Be responsible for the cleanliness of the immediate work area as well as the general property
Subscribe to proper grooming, dress and uniform standards as set forth by company policy
Be courteous to all guests and fellow colleagues

Qualifications

1-2 years experience in a fine dining, high -volume atmosphere
Exceptional communication skills
Prior experience as a busser or sever assistant in a full-service restaurant
Ability to learn and retain information quickly
Intellectual curiosity
Ability to work clean, organized and as part of a team
Must be able to stand and walk for an extended period of time
May be required to lift trays of food or food items weighing up to 30 lbs

Benefits

We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future.

Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions
Paid holidays
Paid vacation
Paid sick leave (provided in accordance with applicable law)
Employee assistance program (EAP)
Educational opportunities / Tuition reimbursement
Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

For Employees Based In Washington

8 paid holidays per year
Up to 20 days of paid vacation per year, based on classification and length of service
Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next.

For Employees Based In Colorado

8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year
Up to 20 days of paid vacation per year, based on classification and length of service
6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked.

For Employees Based In California

8 paid holidays per year
Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO.
Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next.

Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable.