Server Assistant

Viceroy Hotels and Resorts; Santa Monica (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) Retirement Plan with employer-m

Paid holidays

Paid vacation

Paid sick leave

Employee assistance program

Tuition reimbursement

Paid jury duty leave, personal leave,

Job summary

Hyatt Centric Santa Monica seeks a Server Assistant to support servers and bartenders, maintain dining room cleanliness, and ensure prompt guest service. This role emphasizes teamwork, attention to detail, and professional presentation in a high-volume setting.

Ideal candidates bring 1–2 years in fine dining, strong communication, and the ability to learn quickly while maintaining a clean, organized workspace and assisting with closing duties as needed.

Qualifications

• 1-2 years experience in a fine dining, high-volume atmosphere
• Exceptional communication skills
• Prior experience as a busser or server assistant in a full-service restaurant
• Ability to learn and retain information quickly
• Intellectual curiosity
• Ability to work clean, organized and as part of a team
• Must be able to stand and walk for an extended period of time
• May be required to lift trays of food or food items weighing up to 30 lbs

Responsibilities

• Food and Beverage Server Assistants assists and supports servers, bartenders and room service servers to ensure prompt service and guest's satisfaction. Server Assistant responsibilities include:
• Maintaining cleanliness of dining room and equipment
• Consistently keep the restaurant organized and clean
• Maintain cleanliness of work areas, china, glass, etc., throughout the day
• Complete closing duties, including restocking items, turning off lights, etc.
• Checking food quality and correctness as well as running food
• Must be able to carry heavy equipment for extended periods of time (trays with food)
• Ensure uniform and personal appearance are clean and professional
• Welcome and acknowledge all guests according to company standards
• Anticipate and address guests' service needs
• Speak with others using clear and professional language
• Ensure adherence to quality expectations and standards
• Adhere to departmental policies and procedures
• Effectively communicate with peers, management, line and front of the house colleagues
• Be responsible for the cleanliness of the immediate work area as well as the general property
• Subscribe to proper grooming, dress and uniform standards as set forth by company policy
• Be courteous to all guests and fellow colleagues

Skills

Fine dining experience

Exceptional communication

Team player

Ability to learn quickly

Attention to detail

Stand and walk for long periods

Lift up to 30 lbs

Job description

Viceroy Hotels & Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection. A leader in modern luxury, Viceroy is committed to creating unique, immersive experiences that allow guests to craft unforgettable narratives rooted in the authenticity of each destination. Viceroy’s portfolio of hotels and resorts can be found in a diverse array of breathtaking and inspiring locations including Los Cabos, Santa Monica, Chicago, Riviera Maya, Kopaonik, Snowmass, Washington D.C., St. Lucia, and Portugal’s Algarve, with a forthcoming resort in Sun Valley, Idaho slated to open in summer 2026.

Location

Hyatt Centric Santa Monica

Overview

The Server Assistant is responsible for overseeing table maintenance, maintaining the flow of service and assisting the servers in the dining room. This position requires a motivated hospitality professional who is organized, friendly, and passionate. You will be an integral part of our service team who sets the stage for a memorable meal. You have a passion for food and beverage and you strive to provide selfless hospitality to our guests. You have amazing attention to detail, work well as part of a team, and work well under pressure.

Responsibilities

• Food and Beverage Server Assistants assists and supports servers, bartenders and room service servers to ensure prompt service and guest's satisfaction. Server Assistant responsibilities include:
• Maintaining cleanliness of dining room and equipment
• Consistently keep the restaurant organized and clean
• Maintain cleanliness of work areas, china, glass, etc., throughout the day
• Complete closing duties, including restocking items, turning off lights, etc.
• Checking food quality and correctness as well as running food
• Must be able to carry heavy equipment for extended periods of time (trays with food)
• Ensure uniform and personal appearance are clean and professional
• Welcome and acknowledge all guests according to company standards
• Anticipate and address guests' service needs
• Speak with others using clear and professional language
• Ensure adherence to quality expectations and standards
• Adhere to departmental policies and procedures
• Effectively communicate with peers, management, line and front of the house colleagues
• Be responsible for the cleanliness of the immediate work area as well as the general property
• Subscribe to proper grooming, dress and uniform standards as set forth by company policy
• Be courteous to all guests and fellow colleagues

Qualifications

• 1-2 years experience in a fine dining, high -volume atmosphere
• Exceptional communication skills
• Prior experience as a busser or sever assistant in a full-service restaurant
• Ability to learn and retain information quickly
• Intellectual curiosity
• Ability to work clean, organized and as part of a team
• Must be able to stand and walk for an extended period of time
• May be required to lift trays of food or food items weighing up to 30 lbs

Benefits

We are pleased to offer a comprehensive and competitive benefits package designed to support your health, well-being, and financial future.

• Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave (provided in accordance with applicable law)
• Employee assistance program (EAP)
• Educational opportunities / Tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

For Employees Based In Washington

• 8 paid holidays per year
• Up to 20 days of paid vacation per year, based on classification and length of service
• Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next.

For Employees Based In Colorado

• 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year
• Up to 20 days of paid vacation per year, based on classification and length of service
• 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked.

For Employees Based In California

• 8 paid holidays per year
• Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO.
• Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next.

Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable.

Posting Date

This job opening was posted on [ insert date ] and will remain open for at least 75 days.