Server Assistant

Gordon Ramsay North America; Miami Beach (FL); Presencial; USD 17.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k)

Medical, Dental & Vision Insurance

Flex Time

Discounted parking

Employee Assistance Program

World-class training and development

Staff discount at US & UK restaurants

Friends & Family discounts at all US &

UK restaurants

Descripción de la vacante

Lucky Cat Steak in Miami Beach, part of Gordon Ramsay Restaurants, seeks energetic Server Assistants to support front-of-house operations in a high-end setting. You will help maintain the dining room, deliver meals and beverages, and assist with table maintenance to ensure smooth service.

The position emphasizes guest-focused hospitality, teamwork, and a positive, professional demeanor. Evening, weekend, and holiday availability is expected.

Formación

• Previous restaurant or hospitality experience preferred but not required.
• Friendly, energetic and guest-focused.
• Willingness to learn and develop hospitality skills.

Responsabilidades

• Support Servers in delivering attentive guest service.
• Maintain a clean, organized dining room throughout service.
• Assist with setting and resetting tables to Lucky Cat Steak standards.
• Deliver food and beverages accurately and efficiently.
• Clear plates and glassware; support beverage running as needed.
• Communicate effectively with team members and managers.
• Follow all food safety, sanitation, and restaurant procedures.

Conocimientos

Hospitality mindset

Team player

Communication skills

Attention to detail

Herramientas

POS systems

Descripción del empleo

Lucky Cat Steak is a Korean-style American steakhouse inspired by Gordon Ramsay’s travels through Asia and the United States. The restaurant brings together premium cuts, robata wood-fire cooking, thoughtful sides, and an elevated wine and cocktail program in the heart of Miami Beach’s South of Fifth neighborhood.

We are looking for energetic, hospitality-driven Server Assistants to join the Lucky Cat Steak team and help deliver an exceptional dining experience. Server Assistants play an essential role in supporting the front-of-house team and ensuring every aspect of service runs smoothly.

As a Server Assistant, you will work closely with Servers, Hosts, Managers, and the Culinary team to provide seamless and attentive service to our guests. You will help maintain the dining room, deliver food and beverages, clear and reset tables, and anticipate the needs of both guests and the service team.

This is an excellent opportunity for someone looking to build a career in hospitality and develop their skills in a high-end restaurant environment.

Key Responsibilities

• Support Servers in providing exceptional and attentive guest service.
• Maintain a clean, organized, and polished dining room throughout service.
• Assist with setting and resetting tables to Lucky Cat Steak standards.
• Deliver food from the kitchen to the appropriate table accurately and efficiently.
• Assist with running beverages and other items to tables as needed.
• Clear plates, glassware, and other items throughout the dining experience.
• Maintain cleanliness and organization of service stations and other front-of-house areas.
• Refill water and assist with other guest needs as directed by the Server or Manager.
• Assist Servers with table maintenance and service throughout the meal.
• Communicate effectively with Servers, Managers, Hosts, and Culinary team members.
• Assist with pre-service preparation, opening duties, closing duties, and side work.
• Help ensure the restaurant is properly stocked and prepared for each service.
• Respond to guest requests in a professional, friendly, and timely manner.
• Follow all food safety, sanitation, and restaurant procedures.
• Maintain a professional appearance and positive attitude throughout the shift.
• Support the team during high-volume periods and assist wherever needed.
• Consistently uphold Lucky Cat Steak and Gordon Ramsay Restaurants’ standards of hospitality.

What We’re Looking For:

• Previous restaurant or hospitality experience preferred, but not required.
• A genuine passion for hospitality and creating memorable guest experiences.
• Positive, energetic, and team-oriented attitude.
• Strong communication and interpersonal skills.
• Ability to work efficiently in a fast-paced environment.
• Strong attention to detail and cleanliness.
• Ability to anticipate the needs of the team and guests.
• Willingness to learn and develop hospitality skills.
• Professional and polished demeanor.
• Ability to work collaboratively with both front-of-house and culinary teams.
• Ability to stand and walk for extended periods and safely carry food, beverages, and service items.
• Availability to work evenings, weekends, and holidays as required.

What’s In It For You

• Competitive salary
• 401(k)
• Medical, Dental & Vision Insurance
• Flex Time
• Discounted parking
• Employee Assistance Program offering counseling, assistance with personal, financial, and legal issues, self-help resources, personal and professional coaching, wellness benefits, and much more
• Access to our world-class training and development opportunities globally
• The opportunity to work with and learn from extraordinary culinary and front-of-house talent in a diverse, energizing, and professional restaurant environment
• A fantastic staff discount at US & UK restaurants
• Friends & Family discounts at all US & UK restaurants

At Gordon Ramsay Restaurants, we are driven to be an inclusive employer. We are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic selves, and we truly celebrate diversity in every sense.