Server Assistant

Pyramid Global Hospitality; Chicago (IL); On-site; USD 18,000 - 23,000; Full time

Job summary

Pyramid Global Hospitality is seeking a server assistant to support assigned servers in the restaurant, including setting tables, refilling water, and assisting the team.

The role requires a high school diploma and at least one year of restaurant experience; strong English communication and professional demeanor are essential.

This position offers a competitive hourly wage and opportunities to grow within Pyramid's diverse portfolio of properties.

Qualifications

• One year restaurant experience is required.
• Excellent communication skills and professional demeanor are expected.
• Proficiency in English is required.

Responsibilities

• Support assigned servers and sections, including clearing and setting tables.
• Provide water and beverage service, replenish as needed.
• Run food from kitchen to guests and reset tables with proper linen, china, silver, and glassware.
• Provide quick and attentive assistance to any mishap in the restaurant.
• Keep work area neat and clean and be familiar with property amenities.

Skills

One year restaurant experience

Pleasant personality

Proper posture and professional body

Excellent communication skills

Proficient in English

Education

High school diploma or equivalent

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

The David Rubenstein Forum is a University-wide facility for scholarly and academic discourse on campus. The venue supports and promotes inquiry, the open exchange of ideas, and the power of academic, interdisciplinary convening. The Forum is located at the intersection of East 60th Street and Woodlawn Avenue. It serves as a place where scholars gather and exchange ideas through activities that range from talks and workshops to multi‑day conferences that span academic disciplines. The facility provides spaces and amenities that are not currently available on campus, including highly collaborative, well‑appointed meeting and event rooms commensurate with the types of conferences, special events, workshops, and meetings that University faculty and academic departments host. The building has a sustainable design target of LEED Gold.

Basic Function

What you will have an opportunity to do: A server assistant is responsible for supporting their assigned servers and/or sections within the restaurant. This includes, but is not limited to, the clearing and setting of tables in a timely manner, filling water, replenishing water, retrieving condiments, serving bread & butter, running food, and other tasks needed to assist the team.

QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE

• High school diploma or equivalent
• One year restaurant experience
• Pleasant personality
• Proper posture and professional body language
• Excellent communication skills Proficient in English

Essential Functions

• Work in tandem with the restaurant team, particularly assigned servers
• Run food from the kitchen to the assign guest and table
• Clear tables as needed. Reset with proper linen napkin, china, silver and glassware
• Provide water and bread throughout the meal to the guest
• Complete opening and closing side work
• Provide quick and attentive assistance to any mishap in the restaurant
• Keep work area neat and clean
• Be familiar with all property amenities, hours of operations, etc.

Marginal Functions

• Respond to any reasonable task as assigned by supervisor or manager
• Help out in other areas of the restaurant as needed

Compensation

$15

$15

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.