Server Assistant

Hay Creek Hotels; Bossier City (LA); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals to join their dynamic team as Food Runners. In this role, you will assist in creating memorable dining experiences by delivering orders swiftly and ensuring a clean and organized environment. You will engage with guests, answer their questions, and support the restaurant staff in providing exceptional service. This is a fantastic opportunity to work in a lively atmosphere where your contributions directly enhance customer satisfaction. If you are passionate about hospitality and enjoy working in a fast-paced environment, this position is perfect for you!

Qualifications

• High school education or equivalent experience required.
• Strong communication and multitasking abilities are essential.

Responsibilities

• Assist servers by delivering food orders and maintaining cleanliness.
• Answer guests’ questions and ensure accurate order delivery.
• Keep workstations stocked and organized for efficient service.

Skills

Multitasking

Communication Skills

Attention to Cleanliness

Customer Orientation

People Skills

Education

High School Education

Tools

ServSafe Certification

Job description

General Purpose:

Assists servers in providing efficient service by delivering orders from the kitchen to guests and keeping BOH areas clean, organized and stocked. Creates memorable dining experiences through personalized and genuine interactions.

Essential Duties:

• Assures that all material used by server and expeditor is clean and ready for daily operation.
• Possesses knowledge of the position of each diner’s chair in the dining rooms and lounges.
• Sets the outside line with under liner plates, flatware, doilies, linen napkins and any other items needed for the delivering of food.
• Organizes the plates in the window and matches each one with each ticket to run the food out to the tables.
• Sets tables in accordance with facility standards.
• Answers guests’ questions about ingredients and menu items.
• Informs restaurant staff about customers’ feedback or requests (e.g. when they ask for the check).
• Ensures that each menu item is prepared in the exact detail outlined on each ticket.
• Delivers food orders from the kitchen to customers’ tables rapidly and accurately.
• Corrects the menu item with the chef or expeditor before delivering the menu item to meet the exact specification on the ticket. Removes any place settings not in use.
• Clears dishes located in front of guest upon completion of course.
• Keeps work stations well stocked of items and ingredients.
• Cleans workstations, takes out trash, and vacuums the dining room.
• Incorporates safe work practices in job performance.
• Regular and reliable attendance.
• Performs other duties as required.

Minimum Requirements:

High school education; or up to one month related experience or training; or equivalent combination of education and experience.

Preferred Requirements:

Previous experience as a Food Runner, Busser or similar entry-level role in a restaurant.

Physical Demands:

• Frequently stands, walks, talks and hears. Frequently uses hands. Regularly reaches with arms and hands. Occasionally climbs, balances, stoops, kneels, crawls, crouches, tastes or smells. Frequently lifts up to 10 pounds and regularly lifts up to 50 pounds.
• Regularly carries trays above the head with plates of food out to tables in the dining room and lounge area.
• Occasionally works in wet or humid conditions (non-weather); may come into contact with fumes or airborne particles; toxic or caustic chemicals. The noise level is moderate.

Certificates/Licenses:

ServSafe Certified (Food Handler & Alcohol) or TIPS equivalent.

Job Knowledge, Skill, and Ability Preferences:

• Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
• Meets state age requirements for handling alcoholic beverages.
• Strong ability to multitask.
• Strong communication skills.
• Attention to cleanliness and safety.
• Patience and customer-oriented approach.
• Excellent people skills with a friendly attitude.
• Responsible and trustworthy.

About Chasing Aces Golf:

Chasing Aces Golf is Shreveport's premier entertainment and golfing venue, offering a diverse range of experiences suitable for all. Our facilities include state-of-the-art driving range bays, a nine-hole LED Smart Course, and an 18-hole miniature putting course. We are committed to providing an exceptional social golfing experience, blending premium facilities with engaging social events in an environment designed for fun, learning, and unforgettable moments.

Join our team and enjoy a fun, dynamic work environment where you help create an exceptional guest experience!

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.