Server

Atlas Restaurant Group; Wilmington (DE); On-site; USD 3,000 - 14,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

401k Contribution

Company paid Life and AD&D

Learning and Development Programs

Mobility and Advancement Opportunities

25% Discount at Atlas properties!

Job summary

Atlas Restaurant Group is seeking a Server to deliver an uncompromising dining experience. You will greet guests, describe the menu, take orders, coordinate with the kitchen, and ensure timely service in a fast-paced team environment.

Candidates should have at least 2 years restaurant experience, a HS diploma or equivalent, strong customer service, ability to multitask, and flexibility to work nights, weekends, and holidays.

Qualifications

• Minimum 2 years of experience in the restaurant industry.
• High School Diploma or equivalent required.
• Knowledge of tableside service, wine, and craft cocktails is a plus.
• Must meet state minimum age to serve alcohol (18+).

Responsibilities

• Answer questions about menu and communicate orders to kitchen.
• Provide guest-focused service and maintain an excellent experience.
• Keep stations clean and properly stocked.
• Handle cash, credit, and tips accurately.
• Adapt to a fast-paced environment and work with a team.
• Wear proper hygiene and safety standards.

Skills

Customer service

Multitasking

Teamwork

Food & beverage knowledge

Cash handling

Communication

Time management

Flexibility

Education

High School Diploma or equivalent

Tools

Toast POS

Restaurant365

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Server

6 days ago Requisition ID: 3199

GENERAL SUMMARY: The Server’s primary responsibility is to create an uncompromising dining experience throughout the guest’s visit. Our servers demonstrate genuine hospitality, work neatly and cleanly, and have the ability to multitask and work in a team environment.

Supervisory responsibilities

There are no supervisory responsibilities for this position.

Essentials duties & responsibilities

Answer questions about the menu, sells restaurant’s food and drinks, and communicates orders with the kitchen

Stay guest focused and sustain an excellent guest experience

Possess strong food, and beverage knowledge

Keep all working stations clean, organized and properly stocked

Perform daily and weekly cleaning duties

Handling cash, credit, and debit card transactions, ensuring charges are accurate and returning correct change to guest

Assess customers’ needs and preferences and make recommendations

Required skills and abilities

Ability to work efficiently under pressure in a fast-paced environment

Strong organizational skills with the ability to multitask

Basic understanding of cleanliness and sanitation standards

Excellent customer service skills with a polite and attentive demeanor

Flexibility to work varied shifts, including nights, weekends, and holidays

Able to work in a team serving environment

May require a food handler's certification, depending on local regulations

Education and experience

At least 2 years of experience in restaurant industry

High School Diploma or equivalent.

Knowledge and passion for tableside service, wine, and craft cocktails are a plus

Meets state minimum age (18) to serve alcohol

Certificates, licenses and registrations

Must have a valid form of identification.

Mathematical skills

Must have the knowledge to add, subtract, multiply, and divide in all units of measurement, using whole numbers, common fractions, and decimals;

Must have the knowledge to calculate figures and amounts such as discounts and tips.

Must have the ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Computer skills

Must be able to learn and utilize Toast Point-of-Sale (POS) & Restaurant365 systems.

Language skills

Basic knowledge of English is highly preferred.

Must have the ability to read, understand and follow both verbal and written company directives and initiatives.

Must demonstrate knowledge and understanding of government policies and regulations.

Have the ability to effectively answer questions and speak before groups of managers, clients, customers, and the general public at restaurant locations.

Reasoning ability

Must have the ability to use common sense to understand and carry out written and oral instructions.

Must have the ability to creatively solve problems in a fast paced environment using experience and an outside-the-box mindset.

Physical requirements

The physical demands described below are representative of those that must be met by an individual to successfully perform the essential functions of this position. Some requirements may be modified to accommodate individuals with disabilities:

While performing the duties of this job, the employee is regularly required to stand, walk, reach, and handle, manipulate, or feel objects, tools or controls, talk and hear, and taste and smell.

The individual must be able to frequently stoop, kneel, crouch, crawl and occasionally lift or carry up to 50 pounds.

The individual must occasionally sit, climb stairs and/or maintain balance.

Successful performance of this position requires close, distance, and peripheral vision. The individual must possess depth perception, and the ability to adjust focus.

The individual must have sufficient physical mobility or agility to be able to respond quickly to fire or other emergencies.

Interpersonal requirements

Personal Accountability: Follows policies and procedures, reports to work as scheduled, accepts responsibility for one's own actions, and takes initiative to ensure that work is completed correctly and in a timely manner without close supervision.

Teamwork: Develops and maintains effective working relationships with other employees. Maintain professionalism during challenging situations, and recognize the need for assistance in order to cooperatively accomplish the goal

Engage Employees: Understands that all employees are internal customers. Must remain engaged to better identify their needs and lead with integrity.

Give and Receive Feedback: Won’t shy away from giving constructive feedback, and is able to do so in a respectful manner; recognizes the positives in people and situations and reinforces with praise and appreciation; seeks out feedback and coaching to develop in role; is able to receive feedback and coaching without becoming defensive.

Emotional Intelligence: Demonstrates emotional awareness of self and others in order to build strong and lasting professional relationships. Does not engage in gossip or unproductive negative conversations. Must be able to remain calm and work efficiently and effectively under high stress and frustrating conditions.

Work environment

The work environment conditions described below are representative of those an individual may encounter while performing the essential functions of this position. It may be possible to modify some circumstances to accommodate individuals with disabilities:

While performing most duties of this job, the individual may be:

Work in an environment that is of a moderate noise level, typical of a restaurant kitchen environment with medium to high foot traffic.

Occasionally may be exposed to moving mechanical parts, fumes or airborne particles, as well as toxic or caustic chemicals while visiting our restaurant properties.

Important Disclaimer Notice

The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an individual may be required to perform. The Atlas Restaurant Group reserves the right to revise this job description at any time and to require staff to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change.

Compensation

Maryland: This role pays $3.63 per hour plus tips

Delaware: This role pays $2.23 per hour plus tips

Pennsylvania: This role pays $2.83 per hour plus tips

Florida: This role pays $9.98 per hour plus tips

Texas: This role pays $2.13 per hour plus tips

Benefits We Offer

Full time employees working 30+ hours are eligible for

• Health, Dental and Vision insurance
• 401k Contribution
• 100% Company paid Life and AD&D Insurance
• Learning and Development Programs
• Mobility and Advancement Opportunities
• Pet Insurance
• 25% Discount at Atlas properties!

Part time employees are eligible for

• 401K Contribution
• 100% Company paid Life and AD&D Insurance
• Learning and Development Programs
• Mobility and Advancement Opportunities
• 25% Discount at Atlas properties!

The Rewards

Joining Atlas Restaurant Group is more than a job. We are one of the fastest growing companies in Baltimore and we care about the city. You will interact regularly with ownership and members of the senior management team. We will work with you to establish yourself and will support your interest in growing your career.