Server

First Watch Restaurants, Inc.; Wickliffe (OH); On-site; USD 12,000 - 21,000; Full time

Benefits offered by this job

Health Insurance

Telemedicine

FSA (health)

Dependent Care FSA

401(k)

Meal Discount

Child Discount Program

Employee Assistance Program

Backup Child/Elder Care

Supplemental Insurance

Paid Time Off

Tuition Reimbursement

Pet Insurance

Calm App Premium

Perks at Work

Job summary

First Watch Restaurants, Inc. in Wickliffe, OH is seeking servers who delight guests with an exceptional dining experience and our Five Steps of Service. You will balance tables, take orders, and share menu knowledge with guests.

Our team thrives in a fast-paced, friendly environment where independence and collaboration go hand in hand. This role focuses on guest care, accuracy, and a positive attitude to ensure breakfast, brunch, or lunch is memorable.

Qualifications

• Must enjoy delivering exceptional customer experiences.
• Able to juggle multiple tables and tasks.
• Knowledge of menu items and dietary considerations helpful.

Responsibilities

• Deliver an exceptional guest experience using the Five Steps of Service.
• Juggle tableside responsibilities with friendliness and menu knowledge.
• Support team, treat customers with kindness and respect.
• Serve high-quality food in a fast-paced environment.

Skills

Customer service

Multitasking

Menu knowledge

Teamwork

Communication

Job description

In addition to no night shifts ever, and our fully chef-curated menu, our #1 priority has always been our people. We care about our customers, and we care about you! That’s where our YOU FIRST culture begins – each day, we put our employees first and strive to make them happy. They are empowered with independence to make decisions that will help provide an exceptional breakfast, brunch, or lunch experience for their customers. In fact, we like to say we love our employees more than bacon. And that says a lot.

A Few of The Perks (and not just the coffee!)

All employees are eligible for the following:

• Health Insurance*
• Unlimited access to medical and behavioral telemedicine through Cirrus MD
• Flexible Spending Account - set aside money for health care expenses*
• Dependent Care Flexible Spending Account - set aside money for dependent care for children up to age 13*
• 401(K) Retirement Savings Program*
• 50% meal discount for you, along with spouse / dependent children at all company restaurants
• Child Discount Program at The Learning Experience
• Employee Assistance Program and personal / professional coaching
• Bright Horizon - back up child and elder care
• Supplemental Insurance (accident, critical illness, indemnity)
• Paid Time Off (PTO) - must meet the minimum hourly requirements
• Tuition Reimbursement & High School Diploma Program
• Spot Pet Insurance
• Complimentary premium access to the Calm App, plus 5 gift subscriptions
• Perks at Work (over 30,000 discounts on purchases for travel, fitness, auto event tickets & more)

*FT Employees are eligible the first of the month after 60 days of employment and must enroll within 30 days of employment.

About The Position

You delight in delivering an exceptional experience for your customers and learning our Five Steps of Service – our proven method built on the belief that teamwork really does make the dream work (and brings in the tips!) You are the ultimate multi-tasker and menu expert who enjoys juggling tableside responsibilities with genuine friendliness and expert food knowledge.

In addition, our Servers:

• Support fellow team members at every opportunity and believe in the power of teamwork
• Treat customers and team with kindness and respect
• Serve safe high-quality food in a fast-paced environment