Server

Creighton LLC - 4885; Warsaw (IN); On-site; USD 17,000 - 22,000; Part time

Job summary

Creighton LLC - 4885 is seeking a friendly host/barista to welcome guests, take orders, and ensure a superb cafe experience. You will greet guests, inform them of specials, and enter orders into the POS system, delivering food and beverages promptly while maintaining a clean service area.

The role requires multitasking, basic math, and solid teamwork, with standing duties up to 9 hours. You will assist with closing duties and communicate effectively with FOH and kitchen staff to ensure guest

Qualifications

• Be able to multitask.
• Fully trained as a host, barista, and café customer care.
• Have a basic knowledge of dining room and service procedures and functions.
• Possess basic math skills and can handle money and operate a POS system.
• Be able to work in a standing position for long periods of time (up to 9 hours).
• Be able to safely and easily maneuver trays of food weighing up to 20-25 pounds.
• Be able to work smoothly in a team environment.
• Be able to keep a calm composure during difficult and busy times.

Responsibilities

• Welcome and greet guests, ensuring comfort.
• Inform guests of specials and menu changes.
• Take orders and enter into the POS system.
• Deliver food and beverages to guests in a timely manner.
• Maintain clean service areas.
• Balance cash drawer at the end of shift.
• Communicate with kitchen and FOH team.
• Assist in restocking and closing duties.

Skills

Multitasking

Customer service

Teamwork

Cash handling

Communication

Calm under pressure

Standing long hours

Tools

POS system

Job description

Duties & Responsibilities:

• Welcome and greet guests. Make all our guest feel comfortable and let them know you’re there to personally take care of them.
• Inform guests of specials and menu changes.
• Learns the names and personally recognize our regulars.
• Make recommendations you genuinely feel your guests will enjoy, following the system of food and drinks.
• Answer questions about our food, beverages, and other restaurant functions and services.
• Take food and beverage orders from guests, enter orders in our POS system which relays orders to the kitchen and coffee bar.
• Deliver food and beverages to guests in a timely manner.
• Perform opening and closing responsibilities as required by service station assignments.
• Maintain clean service areas.
• Communicate with kitchen team.
• Upsell by offering appetizers, desserts, drinks to go, pastries or eggs from grab and go.
• Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteous to any requests.
• Prepare final bill, present check to guest, accept payment, process credit card charges or make change.
• Be ready and willing to assist fellow servers as situations arise.
• Clean and reset tables after guests have left. Remove dirty dishes and cups from tables after guests are finished with them.
• Talk to guests always in a kind tone with manners.
• Assist in completing weekly and monthly cleaning lists.
• Balance your cash drawer at the end of shift and maintain accuracy.
• Thank guests for their visit and invite them to return.
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the FOH Lead or Café Manager.
• Follow dress code policy and maintain clean attire through entire shift.
• Communicate effectively with FOH team to ensure excellent customer service.
• Communicate and mark all guest orders with allergens and special requests.
• Anticipate the guests needs.
• Use FIFO system when restocking.
• Keep station stocked to ensure efficient and effective service to our guests.

Qualifications:

• Be able to multitask.
• Be fully trained as a host, barista, and customer care at the café.
• Have a basic knowledge of dining room and service procedures and functions.
• Possess basic math skills and can handle money and operate a POS system.
• Be able to work in a standing position for long periods of time (up to 9 hours).
• Be able to safely and easily maneuver trays of food frequently weighing up to 20-25 pounds.
• Be able to work smoothly in a team environment.
• Be able to keep a calm composure during difficult and busy times.