Server

Innisfree 62s; United States; On-site; USD 12,478 - 17,773; Part time

Job summary

Innisfree 62s is seeking a skilled Restaurant Server to create an exceptional guest experience at Hilton Garden Inn FWB. Responsibilities include taking orders, serving food, and ensuring guest satisfaction through a positive demeanor.

The ideal candidate has at least 1 year of restaurant experience, a high school diploma, and strong customer service skills. Innisfree Hotels invests in its team members, fostering personal growth and a culture of care.

Qualifications

• Minimum 1 year of server and customer-service experience required, preferably in hospitality.
• Ability to read, write, and speak effectively in English to communicate with guests and team members.
• Knowledge of reservation and POS systems preferred.

Responsibilities

• Greet guests and present menus.
• Take and serve food and drink orders.
• Adhere to health-department rules and customer-service guidelines.

Skills

Customer service

Detail-oriented

Team player

POS systems knowledge

Multi-tasking

Education

High school diploma or equivalent

Job description

Innisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard. Location: Hilton Garden Inn FWB. Pay Type: Hourly (starting at $10.98 USD based on experience). We are looking for a skilled and friendly Restaurant Server to join our team! This position plays a big role in creating and providing the best customer experience and satisfaction. Your ultimate goal should be to provide an exceptional guest experience.

Essential Duties and Responsibilities

• Always approach all interactions with guests and employees in a friendly and service‑oriented manner by maintaining a positive demeanor.
• Promote a positive and caring work environment by addressing and resolving any conflict in a calm and poised manner.
• Engage and create a positive experience for guests.
• Greet guests and present menus.
• Ensure the comfort of guests by answering questions, conveying special instructions to the kitchen and bar, and making suggestions based on their preferences.
• Take and serve food and drink orders, up‑selling when appropriate.
• Maintain knowledge of the menu and all specials.
• Ensure tables are enjoying their meals and take action to correct any problems.
• Prepare checks that itemize and total meal costs and sales taxes.
• Deliver checks at the end of their meals and collect and handle payments.
• Cooperate and communicate with all serving and kitchen staff.
• Adhere to all relevant health‑department rules/regulations and all customer‑service guidelines.
• Maintain a friendly attitude, attending all guests in an efficient and prompt manner.
• Collect used dishes and utensils from tables and return them to the dishwashing area.
• Project a professional manner with an emphasis on hospitality and guest service.
• Maintain a clean, healthy, and safe working area along with awareness of all sanitary practices.
• Support other staff to ensure guest satisfaction.
• Adhere to safety and quality regulations.
• Handle guest complaints and solve problems to the degree possible.
• Perform any other duties as assigned by management.

Qualifications

• Must have a high school diploma or equivalent.
• Minimum 1 year of server and customer‑service experience required, hospitality industry preferred.
• Ability to interpret a variety of instructions provided in written, oral, or scheduled form.
• Ability to read, write, and speak effectively in English in order to communicate with guests and team members.
• Knowledge of reservation and POS systems.
• Ability to work with computers and good knowledge of operating software preferred.
• Must be able to multi‑task and be detail oriented.
• Must be a team player.

Innisfree Hotels will invest in you, if you invest in you. We are a fast‑paced, expanding company and we need team members who thrive on challenge, seek responsibility and value our culture to lead us into the next generation of growth. Come join our team! At Innisfree Hotels, our culture underpins our success. We foster a workplace that promotes personal growth and service to humanity. We create opportunities for our employees and associates to participate in the creation of a more civil society and place great value on creativity, collaboration, and innovation. Our culture resonates from our corporate office to our properties, resulting in great experiences for our guests.