Restaurant Server

Driftwood Hospitality Management; San Juan (PR); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Free Parking and Meals

Room Discount in Marriott Hotels

Employee Food and Beverage Discounts

Job summary

Driftwood Hospitality Management’s Kueros Restaurant is seeking Restaurant Servers to guide guests through breakfast and dinner experiences with warm, attentive service. You will be the first face guests see, sharing specials and ensuring precise orders from start to finish, while upholding all safety, health, and service standards.

The role requires weekend availability and the ability to work AM and/or PM shifts as assigned in a busy hotel setting, with opportunities to upsell desserts and

Qualifications

• Knowledge of State, Federal and Corporate liquor regulations.
• Current Food Handler Card or in process of certification.
• Valid TABC license.
• Basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
• Knowledge of appropriate table settings and service ware.
• Basic knowledge of English for inquiries and simple instructions.
• Ability to understand written product labeling instructions for safe use.
• Ability to remember and promote menu items.
• Ability to operate beverage equipment (e.g., coffee maker).

Responsibilities

• Greet guests in a friendly, courteous manner and explain specials/promotions.
• Check station before, during, and after shift for setup and cleanliness.
• Record guest orders, repeat to confirm accuracy.
• Input orders into POS to notify kitchen of details.
• Retrieve orders from kitchen, confirm accuracy, deliver to guests with condiments.
• Comply with State, Federal and Corporate liquor regulations for alcohol service.
• Replenish beverages and check guest satisfaction.
• Market and serve desserts or specialty coffees on request.
• Assist bus team with clearing and resettling tables.
• Perform side work: replenish condiments, restock.
• Perform cleaning tasks to meet health standards.
• Present the check promptly to guests.
• Adhere to company policies and procedures.
• Follow safety and security procedures and rules.
• Know fire prevention and emergency procedures.
• Use protective equipment as required.
• Report unsafe conditions to supervisor/manager.
• Report accidents, injuries, property damage or loss.
• Maintain a neat, clean, and well-groomed appearance.
• Perform related duties as requested by supervisor/manager.
• Assist other restaurant personnel when needed.

Skills

Liquor regulations

Food Handler Card

TABC License

Food & Beverage Knowledge

Table Settings

English Proficiency

Product Labeling

Beverage Equipment

Job description

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.

Job Summary

At Kueros Restaurant, every plate carries a piece of our island's history — bold flavor, rich culture, and a rhythm you can taste in every bite. We're looking for Restaurant Servers who can move with that rhythm, guiding guests through the warm, attentive flow of breakfast service and into the fun, elevated energy of our dinner experience.

As the first face guests see and the steady hand throughout their meal, our Servers greet each table with genuine warmth, share the story behind our specials and promotions, and take orders with the kind of precision that builds trust. From confirming every detail before it reaches the kitchen to delivering the final dish with care, our Servers are the key between our culinary team and an unforgettable guest experience.

Required availability to work weekends, AM and / or PM as assigned.

Essential Job Functions

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

• Greet the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness.
• Check station before, during and after shift for proper set‑up and cleanliness.
• Record the details of the order from the guests, repeating the order to the guests to check for accuracy.
• Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed.
• When complete, retrieve order from kitchen, confirm its accuracy, and deliver to guests along with appropriate condiments.
• Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Replenish beverages as necessary and check with guests for overall satisfaction.
• Market and serve upon request any dessert items or specialty coffees.
• Supplement the bus help in clearing and resettling the tables.
• Perform all assigned side work to include replenishing condiments and restocking.
• Perform any general cleaning tasks using standard hotel cleaning products as assigned to adhere to health standards.
• Present the check to guest promptly.
• Adheres to all company policies and procedures.
• Follows safety and security procedures and rules.
• Knows department fire prevention and emergency procedures.
• Utilizes protective equipment.
• Reports unsafe conditions to supervisor/manager.
• Reports accidents, injuries, near‑mises, property damage or loss to supervisor/manager.
• Provides for a safe work environment by following all safety and security procedures and rules.
• All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
• Perform any related duties as requested by supervisor/manager.
• Assist other Restaurant Personnel when needed.

Qualifications

KNOWLEDGE, SKILLS & ABILITIES

• Knowledge of all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Hold a current Food Handler Card or in the process of being certified
• Hold a valid TABC license
• Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
• Knowledge of the appropriate table settings and service ware.
• Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions.
• Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
• Ability to remember, recite and promote the variety of menu items.
• Ability to operate beverage equipment, e.g., coffee maker.

PHYSICAL DEMANDS

• Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift.
• Lifting Fifty (30) pounds maximum.
• Constant standing & walking required.
• Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.

Benefits

• Free Parking and Meals
• Room Discount in Marriott Hotels
• Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.