Server

KPOT | Strongsville; Strongsville (OH); On-site; USD 17,000 - 25,000; Full time

Job summary

KPOT Korean BBQ & Hot Pot in Strongsville, OH is seeking a friendly Server to join a fast-paced, guest-focused team. You will greet guests, explain the menu, take accurate orders, and help ensure a smooth dining experience with a positive, high-energy attitude.

Ideal candidates have 1+ year restaurant experience, familiarity with POS systems, and a passion for world-class service. Must be able to stand long shifts, handle grills, and work evenings, weekends, and holidays in a lively environment.

Qualifications

• 1+ years of restaurant experience.
• Valid State-Mandated Alcohol Handlers Certification.
• Comfortable working around grills and hot cooking surfaces.

Responsibilities

• Greet guests promptly and warmly.
• Answer guest questions regarding the menu and KPOT brand.
• Provide accurate information regarding menu, pricing, hours, promotions, and policies.
• Listen to guests to ensure correct orders.
• Assist with side work and opening/closing tasks.
• Clean and organize the front-of-house server station.
• Monitor table turnover and table status.
• Ensure guest satisfaction by providing quality service.
• Inform management of special requests or guest concerns.
• Communicate with kitchen staff regarding allergy orders.
• Maintain a positive, energetic hospitality-focused attitude.
• Balance bar and dining room orders.

Skills

Customer service

Communication

Hospitality

Flexible schedule

Tools

POS systems experience

Job description

Join KPOT, one of the fastest-growing restaurant brands in the U.S! With over 130 locations and expanding, KPOT is redefining the dining scene with its unique All-You-Can-Eat Korean BBQ and Hot Pot experience. We are seeking a passionate individual who thrives in a fast-paced, high-energy environment. At KPOT, you will be part of a vibrant team dedicated to delivering incredible guest experiences, with real opportunities to grow your career.

ROLE OVERVIEW

As a Server at KPOT Korean BBQ & Hot Pot, you are a part of the warm and welcoming environment for the guests. You will be instrumental in helping to create a smooth and enjoyable dining experience. This position is perfect for someone who loves interacting with people and thrives in a lively, fast-paced environment.

Duties and Responsibilities:

• Greet all guests promptly and warmly upon arrival.
• Answer guest questions regarding the menu and KPOT brand.
• Provide accurate information regarding menu, pricing, hours, promotions, and policies.
• Listen attentively to guests to ensure correct orders.
• Assist with side work and opening/closing tasks.
• Clean and organize the front-of-house server station.
• Observe and monitor table turnover by taking note of occupied, dirty or clean tables.
• Ensure guest satisfaction by providing quality service and checking in regularly throughout the dining experience.
• Inform management of special requests or guest concerns.
• Communicate clearly and concisely with the kitchen staff and management regarding allergy orders.
• Maintain a positive, energetic, and hospitality-focused attitude at all times.
• Multi-task and balance between bar and dining room orders.
• Be a team player, assisting other team members whenever needed to ensure guest satisfaction.
• Thank guests as they leave and invite them to return.
• Additional responsibilities as assigned.

Requirements

• Ability to stand and walk for extended periods (up to 8–10 hours per shift).
• Ability to lift and carry up to 25–50 pounds.
• Frequent bending, reaching, and repetitive movements in a fast-paced environment.
• Ability to work in varying conditions, including heat, cold, and noise.
• Must be able to work a flexible schedule, including evenings, weekends, and holidays.

Essential Functions:

• 1+ years of restaurant experience.
• Hold a valid State-Mandated Alcohol Handlers Certification, ensuring compliance with local regulatory authority health and safety standards.
• Point-of-Sale systems experience.
• Strong communication and a passion for delivering world-class service at every touchpoint.
• Comfortable working around grills and hot cooking surfaces.