Server

Big Whiskey's American Restaurant & Bar; Springfield (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Server to provide exceptional dining experiences in a fast-paced environment. This role emphasizes friendly and responsive service, ensuring that guests feel welcomed and valued. With a focus on building regulars, you'll be responsible for taking orders, delivering food, and maintaining a clean service area. The ideal candidate will possess strong communication skills and a passion for customer service. Join a dynamic team where your contributions can make a real difference in creating memorable moments for our guests.

Benefits

Employee Discounts

Flexible Schedule

Qualifications

• Minimum 1 year of service experience required.
• Ability to communicate in the predominant language of guests.
• Basic knowledge of dining room and service procedures.

Responsibilities

• Welcome and greet guests within 30 seconds.
• Take food and beverage orders accurately.
• Monitor guests' dining experience and respond to requests.

Skills

Customer Service

Communication Skills

Basic Math Skills

Time Management

Tools

Micros System

Job description

Join to apply for the Server role at Big Whiskey's American Restaurant & Bar

Get AI-powered advice on this job and more exclusive features.

Summary of Position:

Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each server’s primary objective is to show our guests such a marvelous time, they will want to return again and again.

Benefits:

• Employee discounts
• Flexible schedule

Duties and Responsibilities:

• Welcome and greet guests within 30 seconds. Make all of our guests feel comfortable and let them know you’re there to personally take care of them
• Introduce yourself
• Inform guests of specials and menu changes
• Make recommendations you genuinely feel your guest will enjoy
• Answer questions about our food, beverages, and other restaurant functions and services
• Take food and beverage orders from guests, enter orders into the micros system, double-check to ensure accuracy, which relays orders to the kitchen and bar.
• Deliver food and beverages from the kitchen and bar to guests in a timely manner (1-minute drink orders)
• Perform side work at the start and end of each shift as required by the service station assignment
• Anticipate the guests' needs i.e. napkins, drink refills, appetizer plates
• Build Regulars
• Maintain clean service areas and pre bus tables
• Monitor and observe guests' dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests
• Prepare final bill, present the check to the guest, accept payment, process credit card charges or make a change if applicable
• When dropping check, don’t travel too far, check back asap
• Be ready and willing to assist fellow servers as situations arise
• Be ready and willing to assist the bus person/hostess with clearing and resetting tables
• Thank guests for their visit and invite them to return
• Be available to fill in as needed to ensure smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor

Qualifications:

• Minimum 1 year of service experience
• Be able to communicate and understand the predominant language(s) of our guests
• Must have a basic knowledge of dining room and service procedures and functions
• Possess basic math skills and have the ability to handle money and operate a micros system
• Be able to work in a standing position for long periods of time (up to 5 hours)
• Be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing
• Restaurants

Referrals increase your chances of interviewing at Big Whiskey's American Restaurant & Bar by 2x

Get notified about new Server jobs in Springfield, MO.

Springfield, MO $15.00-$30.00 2 months ago

Server $13.50-$15/hr 4p-7:30p (Part Time)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.