Server

Applebee's Grill & Bar; Springfield (IL); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Employee meals half off

Closed on Christmas and Thanksgiving

Medical insurance

401K (Illinois locations only)

Flexible work schedule

Vision insurance

Dental insurance

Online Universities

College Scholarships

Job summary

Ontario Trillium Foundation is seeking service staff in Springfield, Illinois. Responsibilities include serving food and drinks, creating a welcoming atmosphere, and managing guest interactions. Employees enjoy benefits such as half-off meals, flexible schedules, closed holidays, and insurance options. This role is key to ensuring a high-quality dining experience for all guests, emphasizing team delivery methods and attentive service.

Responsibilities

• Serve food and drinks to accommodate guests' needs promptly.
• Deliver food and drinks to guests according to service standards.
• Greet guests and provide food and drink recommendations.
• Interact with guests to create a friendly atmosphere.
• Relay orders to kitchen and bar using register system.
• Observe guests and respond to additional requests.
• Present checks to tables, accept payments, and make change.
• Participate in clearing and resetting dining room tables.

Job description

Primary Responsibilities

• To serve food, drinks, and to accommodate guests’ needs in a courteous and timely manner following Applebee’s Ten Basic Service Steps.

Specific Functions and Duties

• Delivers food and drinks to guests using Applebee’s team delivery system (65%*).
• Greet guests, answers questions, makes suggestions regarding food, drinks, and service (20%*).
• Interacts verbally with all guests creating a friendly and upbeat atmosphere (15%*).
• Relays orders to service bar and kitchen via the point-of-sale computerized register system (10%*).
• Observes guests and responds to any additional requests (10%*).
• Presents guest check to each table and accepts a form of payment. Makes correct change and/or completes the proper charge card procedure (10%*).
• Participates in the clearing and resetting of dining room tables (10%*).

BENEFITS

• Employee meals 1/2 off
• Closed Christmas and Thanksgiving
• MEC Ins
• 401K - ONLY IN ILLINOIS LOCATIONS (DOES NOT INCLUDE IOWA & WISCONSIN LOCATIONS)
• Flexible work schedule
• Vision insurance
• Dental insurance
• Online Universities
• College Scholarships