Ontario Trillium Foundation is looking for a dedicated individual to serve food and drinks in Rockford, Illinois. This role involves greeting guests, processing orders, and ensuring a friendly atmosphere. Benefits include employee meals at half price, a flexible schedule, and 401K options specific to Illinois locations. Join us in providing excellent customer service in a vibrant environment where you can thrive.
Responsibilities
Serve food and drinks to guests courteously and timely.
Greet guests, answer questions, and make suggestions.
Create a friendly atmosphere through interaction.
Relay orders to the kitchen and service bar.
Observe guests and respond to requests.
Present guest checks and process payments.
Assist in clearing and resetting tables.
Job description
Primary Responsibilities
To serve food, drinks, and to accommodate guests’ needs in a courteous and timely manner following Applebee’s Ten Basic Service Steps.
Specific Functions and Duties
Delivers food and drinks to guests using Applebee’s team delivery system (65%*).
Greet guests, answers questions, makes suggestions regarding food, drinks, and service (20%*).
Interacts verbally with all guests creating a friendly and upbeat atmosphere (15%*).
Relays orders to service bar and kitchen via the point-of-sale computerized register system (10%*).
Observes guests and responds to any additional requests (10%*).
Presents guest check to each table and accepts a form of payment. Makes correct change and/or completes the proper charge card procedure (10%*).
Participates in the clearing and resetting of dining room tables (10%*).
BENEFITS
Employee meals 1/2 off
Closed Christmas and Thanksgiving
MEC Ins
401K - ONLY IN ILLINOIS LOCATIONS (DOES NOT INCLUDE IOWA & WISCONSIN LOCATIONS)