Server

Fabio Viviani Hospitality Group; South Barrington (IL); On-site; USD 12,000 - 21,000; Part time

Job summary

Fabio Viviani Hospitality Group is seeking a friendly server for Giostra in South Barrington, IL. Join an old-school Italian dining team focused on warm hospitality and memorable guest experiences.

You will greet guests, describe menu items, take orders, coordinate with the kitchen, serve food and beverages, handle payments, and maintain a tidy dining area. The base wage is $9.00/hour plus tips, with earnings guaranteed at least $15.00/hour according to wage laws, and potential to earn more from

Qualifications

• Previous experience as a server is required.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and multitask effectively.
• Positive attitude and strong customer service orientation.
• Knowledge of food and beverage pairings is a plus.
• Must be able to stand for extended periods and lift up to 30 pounds.

Responsibilities

• Greet and welcome guests in a friendly and professional manner.
• Provide detailed information about menu items, including ingredients and preparation methods.
• Assist guests in making informed decisions based on preferences and dietary restrictions.
• Take accurate and complete orders from guests, noting special requests.
• Input orders into the POS system promptly and accurately.
• Communicate with kitchen staff to ensure timely preparation of orders.
• Serve food and beverages to guests in a timely and organized manner.
• Monitor guest satisfaction and address concerns promptly.
• Upsell menu items, specials, and beverages to enhance the dining experience.
• Maintain cleanliness of tables and dining areas.

Skills

Customer service

Communication

Teamwork

Stamina

Multitasking

Tools

POS system

Job description

About Giostra

Fabio Viviani grew up poor on the west side of Florence. Often, the only entertainment his family could afford was a visit to the Giostra – a magical old carousel in Piazza della Repubblica. This town square was a gathering place for people from all walks of life, where everyone felt welcome.

In that spirit, Fabio Viviani Hospitality is pleased to bring South Barrington Giostra – an old-school Italian restaurant featuring the simple, classic dishes Fabio grew up on. With recipes passed down from his mother and grandmother.

Step inside our doors and experience the welcoming atmosphere of Old Florence. Enjoy a glass of wine from our extensive wine list, many procured through Fabio’s lifelong connections. Have some pasta. Eat!

For Giostra is not just close to Fabio’s home here in South Barrington. It’s close to his heart.

Compensation: Base wage of $9.00/hour plus tips. Team members are guaranteed to earn at least $15.00/hour in accordance with applicable wage laws, with the opportunity to earn more based on gratuities.

Duties:

• Customer Service:
  • Greet and welcome guests in a friendly and professional manner.
  • Provide detailed information about the menu items, including ingredients and preparation methods.
  • Assist guests in making informed decisions based on their preferences and dietary restrictions
• Order Taking and Processing:
  • Take accurate and complete orders from guests, ensuring special requests are noted.
  • Input orders into the POS system promptly and accurately.
  • Communicate effectively with kitchen staff to ensure timely and accurate preparation of orders.
• Food and Beverage Delivery:
  • Serve food and beverages to guests in a timely and organized manner.
  • Monitor and ensure guest satisfaction with their meals.
  • Address any concerns or requests promptly and professionally.
• Upselling and Recommending:
  • Promote additional menu items, specials, and beverages to enhance the dining experience.
  • Provide recommendations based on guest preferences and the restaurant's signature dishes.
• Table Maintenance:
  • Monitor and maintain the cleanliness of assigned tables and dining areas.
  • Set up tables with appropriate utensils, condiments, and décor.
  • Ensure a welcoming and tidy dining environment throughout service.
• Team Collaboration:
  • Collaborate with kitchen and bar staff to ensure seamless communication and efficient service.
  • Work as a team to provide exceptional service and address any challenges.
• Handling Payments:
  • Process guest payments accurately, handling cash and electronic transactions.
  • Provide guests with receipts and thank them for their patronage.
• Adherence to Policies and Procedures:
  • Follow all restaurant policies and procedures, including health and safety guidelines.
  • Uphold the highest standards of cleanliness and hygiene.

Qualifications:

• Previous experience as a server required.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and multitask effectively.
• Positive attitude and strong customer service orientation.
• Knowledge of food and beverage pairings is a plus.
• Must be able to stand for extended periods and lift up to 30 pounds.

We strive to embrace what makes each one of us unique; we each have our own story, and there is only one YOU. We believe that celebrating and embracing this philosophy makes for a better world! Whether looking at our current staff or future team members, we believe that everyone has something to offer, and our employment practices reflect that. Whether by mandate or not, we never have and never will make our employment decision based upon race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. If you are passionate about food and hospitality, we may be the place for you!