Server

Omni Hotels & Resorts; San Francisco (CA); On-site; USD 24,000 - 34,000; Full time

Job summary

Omni Hotels & Resorts in San Francisco is seeking a server to greet guests, take orders, and deliver food and beverages with warmth and efficiency.

You will communicate with the culinary team, handle payments, maintain spotless tables, and support the dining room throughout shifts, including weekends and holidays.

Qualifications

• 1 year of upscale serving experience required.
• Ability to clearly and pleasantly communicate in English with guests and staff.
• Ability to stand and walk for up to 8 hours.
• Must be able to lift up to 50 lbs.

Responsibilities

• Greet guests entering the restaurant with a smile and provide superior service.
• Set tables according to event type and standards.
• Take orders and answer questions about menu items.
• Communicate with culinary team regarding dietary needs and special requests.
• Record transactions in MICROS at the time of order.
• Check in with guests to ensure satisfaction with each course.
• Present the check and process payment accurately.
• Maintain cleanliness of work areas and dining surfaces.
• Set up and break down the restaurant for service.
• Serve guests attentively to ensure the best possible experience.

Skills

Customer service

Communication

Multitasking

Friendly demeanor

Tools

MICROS POS

Job description

Purpose:

To wait on tables promptly, courteously and to serve the guest in any way possible.

Essential Functions:

• Greet guests when entering the restaurant with a pleasant smile and superior customer service
• Set tables according to type of event and service standards
• Take orders and answer questions/offer suggestions on menu selections
• Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests
• Record transaction in MICROS system at time of order
• Check in with guests to ensure satisfaction with each food course and/or beverage
• Present accurate check to guest and process payment
• Maintain cleanliness of work areas throughout the day
• Clean and set up tables
• Complete opening & closing duties
• Servicing all guests in the dining room in every way possible, ensuring the best possible experience in hopes that they will return.
• To properly set up entire restaurant
• To have complete understanding of server standards.
• To have complete understanding of the menu.

Qualifications:

• 1-year upscale serving experience required.
• Must agree and adhere to compensation acknowledgment and tip reporting guidelines.
• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers, both in person and by telephone.
• Must be able to work in a fast-paced environment and multitask.
• Must be able to work flexible shift including weekends, and holidays.
• Must be able to stand and walk for an extended period or for an entire shift, up to 8 hours.
• Must be able to move, lift, carry, push, pull, and place objects up to 50lbs without assistance.
• To have a complete understanding of beverage offerings.
• To ring orders accurately in POS system.
• To deliver food and beverage accurately to tables and in a timely manner.
• Be friendly and helpful with all guests. Use surnames whenever possible.
• Run food to all sections of the restaurant.
• To complete all assigned duties begore checking out and clocking out.
• Inspecting and manicuring one’s station in the restaurant to ensure that it is immaculate in both cleanliness and presentation.
• Station set-up and breakdown/side-work.
• Perform any other duties assigned by the F&B manager.
• Shift accounting, printing reports at the end of the shift and banking out.

Pay rate: $21.07/hour